Write a review

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

View other Policy Expert products

4.76

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

Read all reviews See your review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

A Brilliant company.

I've been with this company for several years now and have always been totally satisfied with the service that I have received from them from day One. Reviewed on: 1st September 2017

First class service at great price

Great service with minimal fuss, have even managed bto reduce my premium year on year, highly recommended Reviewed on: 1st September 2017

Good option to stay.

Renewal price impacted by cost of emergency cover. Gave opportunity to stay by including this for free. Recommended another policy which provided all the cover I needed but saved me over £35. Superb service!! Reviewed on: 1st September 2017

Great group

Always pleasant staff, no pressure selling and good prices. Reviewed on: 1st September 2017

Easy to set up

Saved over £100 on quote from existing insurer Reviewed on: 1st September 2017

Efficient

Great customer service and excellent prices Reviewed on: 1st September 2017

Great cover at a good price

3rd year running with Policy Expert. Always a great price for my needs. I never feel pressured into adding extras even though I did add the heating and plumbing extra which was a bargain at £9.99. Finally there's a little freebie either vouchers or this year it's legal cover. I've recommended a friend who also took home insurance this year and we both get an extra £25.00 M&S or Amazon voucher. Win, win. Reviewed on: 1st September 2017

Fantastic

Fantastic quick service, catered for all my requirements Reviewed on: 1st September 2017

Good value for home insuranc

Comprehensive cover - explained by helpful staff at a sensible price. Can't ask for more Reviewed on: 1st September 2017

Good value

When looking for cover i could not find a more comprehensive value for money policy with such good reviews i can only say they were right Bob hayden Reviewed on: 1st September 2017

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Home Insurance
from Sheilas Wheels 3.32 from 28 reviews
Home insurance
from Direct Line 3.73 from 136 reviews
Home Insurance
from Leeds Building Society 0.00 from 0 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.82 from 5025 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub