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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

good value

I found Policy Expert to be very competitive and I experienced a speedy efficient online service. Reviewed on: 1st September 2017

Excellent customer service

Never had any issues, always been helpful and polite. Reviewed on: 1st September 2017

Lovely

This is my firs insurance and I'm happy Reviewed on: 1st September 2017

Great policy at a great price

I have used Policy Expert for home insurance for a few years now. The staff are very helpful and explain all the options clearly and patiently. The prices are v ery favourable in comparison with other companies. I will be using them again at next renewal. Reviewed on: 1st September 2017

Fantastic cover & value

Always the best coverage and every renewal that comes through, I cannot beat the price on comparison websites, do have stayed the last 5yrs, excellent service for loyal customers Reviewed on: 1st September 2017

Always helpfull

Always very easy to use and navigate the website and very simple process of renewal Reviewed on: 1st September 2017

Easy to set up, excellent customer service

Seamless setting up of my new home and contents policy and very good price Reviewed on: 1st September 2017

Easy to get a Policy, reasonable costs

I havent had to claim, which obviously is one part of insurance, but the buying part of the policy was a breeze! Reviewed on: 1st September 2017

great value

excellent fair pricing,better than all others for the cover provided.very easy to set up. Reviewed on: 1st September 2017

value for money

saved me an absolute fortune compared to my previous insurer Reviewed on: 1st September 2017

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