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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Excellent value for money

I was pleased with the cost v cover of my quotation and when I found out that legal and emergency cover were included free for one tear it became an easy decision to change to Policy Expert Reviewed on: 1st September 2017

Recommended.

Very good company. They do not raised their price on renewal every year as other a. A lot of useful email how to prevent bad things from happening. Reviewed on: 1st September 2017

House Insurance

Great customer support, well informed and generally very good service. Reviewed on: 1st September 2017

So easy and just what we needed

Wasnt sure what we needed but they were so helpful and easy to find the bsst policy Reviewed on: 1st September 2017

Alex Johnson

No problem with renewing my policy the agent was excellent and went through everything with me so I renewed my insurance for another year Reviewed on: 1st September 2017

Excellent service

Easy website, good cover provided at a reasonable price Reviewed on: 1st September 2017

Good value and well covered

Very easy to set up ,great value and easy to understand documents that where quickly available on line. Reviewed on: 1st September 2017

House insurance

Bought house insurance very reasonable, staff are helpful, I have not needed to claim yet so not sure how good they are if I needed to claim but so far so. Good. Reviewed on: 1st September 2017

Easy to apply for

Will quick results when searching in line for quotes. Really simply service to use. Reviewed on: 1st September 2017

Choosing new insurance provider

Half the price and more cover than my previous provider after using only 5 minutes of my time. 5 minutes of easy to understand reading. No brainer Reviewed on: 31st August 2017

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