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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Super

We where recommended by our mother in law and could have received better service. Rang and spoke to a man and he gave us all the info needed just had our renewal quote and it's really easy to continue with them as cheap. Reviewed on: 10th August 2017

Quick , professional service

Answered all my questions thoroughly and explained in detail my options Reviewed on: 9th August 2017

purchased home insurance

this is my second year with policy expert, I went on the internet for competitive quotes but this company beat the competition hands down! I called for assistance & found the lady from Milton Keynes a joy to chat to & she was extremely helpful. I have recommended the company to my family. I will be asking for a quote for my car insurance when it is due at Xmas. Reviewed on: 9th August 2017

No hassle

Took stress out of arranging changes to new property we moved into Reviewed on: 9th August 2017

User friendly

Website was straight forward to use and I felt like I got a good deal. Reviewed on: 9th August 2017

Competitively priced

I have renewed my policy with Policy Expert for several years now as I've been happy with the price and level of cover. Reviewed on: 9th August 2017

Renewal

Talked through options with advisor and got a very competitive price. Reviewed on: 9th August 2017

Excellent service so far

Applied quickly and easily on line Reviewed on: 9th August 2017

Very good

Straight forward application, with added extras thown in. Reviewed on: 9th August 2017

Great company

Very good customet satisfaction. Reasonable price and good communication. Will continue to use policy expert! Reviewed on: 9th August 2017

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