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Purely Pets: Pet Insurance reviews

4.68
Based on 2,021 reviews, last reviewed 4th Sep 2024
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

4

great value After comparing many pet insurance, I found purely pets has the best value and review with online vets available. Reviewed on: 4th September 2024
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TOM

Latest lowest rating:

2

Poor service, slow claims process, rising premiums With insurance, there are limited interactions upon which to base your judgment. My experiences with Purely Pets thus far have generally been unfavour... Read more Reviewed on: 23rd August 2024
PP's avatar
PP

About this product

Finding a comprehensive insurance policy to protect your pet is important. But, finding a reputable provider is equally as vital. We collect Purely Pets pet insurance reviews to help you make an informed decision about your next provider.

Purely Pets offers insurance policies for cats and dogs, with a multi-pet discount available too. Choose from a flexible range of cover options, with 15 different levels available with the Lifetime policy. Purely Pets has no maximum age limit, so even senior pets can find a policy suited to their needs. With a range of options to choose from, it can be helpful to learn about the firsthand experiences of others.

If Purely Pets sounds like the right provider for you, discover more about its policies by reading our reviews. Find out which level of cover policyholders chose and how satisfied they have been with the protection it provides. Learn what policyholders say is the biggest benefit of a Purely Pets policy. Comparably, find out if there are any downsides potential customers should be aware of. Read our Purely Pets pet insurance reviews today.

If you’ve had a pet insurance policy with Purely Pets, write a review to help others find their perfect provider. Tell us what animal you have insured and which policy you chose. Have you been satisfied with the service you have received? Have you had to make a claim on your policy, and if so, how well was it dealt with? Would you recommend Purely Pets to family and friends? Would you renew your policy with the provider? Whether good or bad, write an honest Purely Pets pet insurance review today. Together, we can help people like you make better financial decisions.

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Purely Pets Pet Insurance reviews (2021)

Brilliant

5
Brilliant service. Brilliant price. Brilliant confidence giver that my Pet will be cared for. Brilliant Reviewed on: 12th September 2020

Friendly, efficient service and quick response to claims.

5
The phone operators were very helpful in explaining the different levels of cover. The cost is very reasonable and my claim was dealt with quickly and without any quibbles. Reviewed on: 12th September 2020

Friendly/welcoming company

5
Easy to use, staff/company on other end of phone are lovely, very friendly and efficient Reviewed on: 12th September 2020

'Human' service - such a rare thing with insurance companies

5
My dog recently had cruciate ligament surgery. The assistant on the phone could not have been more helpful. I wasn't kept hanging on, she didn't make me feel rushed or stupid expressing my concerns and explained everything in laymans terms. It was actually a pleasurable experience and i came off the phone feeling relieved and that Purely Pets really cared about providing good customer service. It was truly refreshing! Reviewed on: 12th September 2020

Great value

5
Great prices,good customer service Reviewed on: 12th September 2020

Great company

5
Very easy to use. Great response when called. Very caring when I made a claim. Reviewed on: 11th September 2020

Excellent

5
An Outstanding Pet Insurance Company. Reviewed on: 11th September 2020

Simply the best

5
They were brialliant when ur pet Barney took ill. Removed a lot of our worries while our pet was ill and ensured he got the best treatment through his illness. Reviewed on: 11th September 2020

Very good price and cover

5
Haven't needed to use them yet so can't comment but prices are very competitive Reviewed on: 11th September 2020

Had no claims

5
But they seem to be a good company Reviewed on: 11th September 2020

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