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Purely Pets: Pet Insurance reviews

4.68
Based on 2,021 reviews, last reviewed 4th Sep 2024
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

4

great value After comparing many pet insurance, I found purely pets has the best value and review with online vets available. Reviewed on: 4th September 2024
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TOM

Latest lowest rating:

2

Poor service, slow claims process, rising premiums With insurance, there are limited interactions upon which to base your judgment. My experiences with Purely Pets thus far have generally been unfavour... Read more Reviewed on: 23rd August 2024
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PP

About this product

Finding a comprehensive insurance policy to protect your pet is important. But, finding a reputable provider is equally as vital. We collect Purely Pets pet insurance reviews to help you make an informed decision about your next provider.

Purely Pets offers insurance policies for cats and dogs, with a multi-pet discount available too. Choose from a flexible range of cover options, with 15 different levels available with the Lifetime policy. Purely Pets has no maximum age limit, so even senior pets can find a policy suited to their needs. With a range of options to choose from, it can be helpful to learn about the firsthand experiences of others.

If Purely Pets sounds like the right provider for you, discover more about its policies by reading our reviews. Find out which level of cover policyholders chose and how satisfied they have been with the protection it provides. Learn what policyholders say is the biggest benefit of a Purely Pets policy. Comparably, find out if there are any downsides potential customers should be aware of. Read our Purely Pets pet insurance reviews today.

If you’ve had a pet insurance policy with Purely Pets, write a review to help others find their perfect provider. Tell us what animal you have insured and which policy you chose. Have you been satisfied with the service you have received? Have you had to make a claim on your policy, and if so, how well was it dealt with? Would you recommend Purely Pets to family and friends? Would you renew your policy with the provider? Whether good or bad, write an honest Purely Pets pet insurance review today. Together, we can help people like you make better financial decisions.

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Purely Pets Pet Insurance reviews (2021)

If Anyone Deserves Thanks Its You

5
Been with company for 4 years have 4 animals insured and since being with them I have had 3 large claims. Claims process was easy and they dealt with vets direct. All claims paid out and the premiums yes have gone up to be expected but still reasonable considering the size of the claims. Claims department staff are helpful and polite along with the customer service, who only the other day 07/09 helped me out with an itemised list of all 3 claims. I really cannot fault their compassion and professionalism at such traumatic times and would not consider insuring my animals with any other company. They definitely get our vote. Reviewed on: 10th September 2020

Great cover options

5
A choice of policies to suit all needs. Reviewed on: 10th September 2020

Saved my dog max :)

5
max was diagnosed with IMHA, and was critically ill. He needed several transfusions, operations and hospital care. Purely pets paid all my claims with no quibbles, which was a big relief as it was a difficult time and a lot of money. Max is now happy as ever and slowly recovering. Reviewed on: 10th September 2020

Purely pets

5
Brilliant and easy to use , definitely recommend them Reviewed on: 10th September 2020

Great service and Value

5
We have insured our 2 year old cat through the Purely pets for two years and just renewed for a third . They are ther when you want them and provide quick responses when you claim . Other pet have increased policies heavily but I thought the level of increase on renewal after a claim was very fair Reviewed on: 10th September 2020

Great value and great customer support.

5
My experience of purely pets is only a positive one. Every time I have a question about my policy or about levels of cover they are only too happy to help. There great customer service staff are quick to answer and respond respectfully to you every time I call. Reviewed on: 10th September 2020

Quality service

5
Always a fast and efficient service when dealing with a claim Reviewed on: 10th September 2020

best price for the cover needed

5
After being stung by other companies its good to find one who appears not just to be after your money Reviewed on: 10th September 2020

worth the peace of mind

5
no problems and easy to sign up to Reviewed on: 10th September 2020

Great service

4
Great service and great value. Thankfully not needed to make a claim but it’s always seamless to renew our policy each year Reviewed on: 10th September 2020

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