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Purely Pets: Pet insurance reviews

View other Purely Pets products
4.37
Based on 2,031 reviews, last reviewed 26th Jun 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Reliable and Efficient When submitting a claim they were efficient and dealt directly with our vets on our behalf, making it a pain free process for us. Reviewed on: 5th September 2025
Lynsey Taylor's avatar
Lynsey Taylor

Latest lowest rating:

1

Don't bother! They don't pay out! Wish I had read reviews before signing up with these complete charlatans! Submitted a claim for £337.50 for an emergency out of hours appointment for... Read more Reviewed on: 26th June 2026
Paul N's avatar
Paul N
Visit provider site Read all reviews Write a review

About this product

Purely Pets offer policies to cover dogs and cats.

Purely Pets offer 15 levels of lifetime cover so you can choose a pet insurance policy that best suits your budget and requirements. You can get a quote and manage your policy online. Purely Pets can make claims payments directly to your vet.

Purely Pets pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Purely Pets before, you can also leave a review and share your experience.

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Purely Pets Pet insurance reviews (2031)

Excellent insurance

5
Helpful friendly and quick service Reviewed on: 10th September 2020
Kelly Evans's avatar
Kelly Evans

Quality service

5
No complaints, good service and very quick with dealing with queries and Claim Reviewed on: 10th September 2020
Netty's avatar
Netty

Easy to understand

5
Not had occasion to use yet but easy to take out insurance for my pet with them Reviewed on: 10th September 2020
PUP's avatar
PUP

5 Stars

5
Great cover, great company to deal with Reviewed on: 10th September 2020
Victoria 's avatar
Victoria

Value for money

5
No issues friendly staff when needing help n the phone and prompt insurance payments to vets Reviewed on: 10th September 2020
Andrew Fogg's avatar
Andrew Fogg

Good set up from first enquiring about pet insurance.

5
They were plain in the way they answered any questions I had about the policy Reviewed on: 10th September 2020
Tony's avatar
Tony

Highly recommended

5
Professional, caring and good communicators. Reviewed on: 10th September 2020
J Garner's avatar
J Garner

Friendly, professional, willing to help

5
Friendly and professional experience and willing to help and go the extra mile. Reviewed on: 10th September 2020
Kelly Oakley's avatar
Kelly Oakley

Excellent cover.

5
Great value for peace of mind for all your beloved pets. They deserve the best. Reviewed on: 10th September 2020
Jenny Freebury's avatar
Jenny Freebury

Perfect

5
With purely pets, I have found a friendly and most importantly not over priced insurance company for my beloved pet Reviewed on: 10th September 2020
Cannylad's avatar
Cannylad

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