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Purely Pets: Pet Insurance reviews

4.67
Based on 2,022 reviews, last reviewed 23rd Oct 2024
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

4

great value After comparing many pet insurance, I found purely pets has the best value and review with online vets available. Reviewed on: 4th September 2024
TOM's avatar
TOM

Latest lowest rating:

1

Shambles Dreadful company Dreadful company, owe us hundreds of pounds, won’t respond to emails, don’t pick up the phone, at a stressful time of pet illness and then passing it’... Read more Reviewed on: 23rd October 2024
Lee 's avatar
Lee

About this product

Finding a comprehensive insurance policy to protect your pet is important. But, finding a reputable provider is equally as vital. We collect Purely Pets pet insurance reviews to help you make an informed decision about your next provider.

Purely Pets offers insurance policies for cats and dogs, with a multi-pet discount available too. Choose from a flexible range of cover options, with 15 different levels available with the Lifetime policy. Purely Pets has no maximum age limit, so even senior pets can find a policy suited to their needs. With a range of options to choose from, it can be helpful to learn about the firsthand experiences of others.

If Purely Pets sounds like the right provider for you, discover more about its policies by reading our reviews. Find out which level of cover policyholders chose and how satisfied they have been with the protection it provides. Learn what policyholders say is the biggest benefit of a Purely Pets policy. Comparably, find out if there are any downsides potential customers should be aware of. Read our Purely Pets pet insurance reviews today.

If you’ve had a pet insurance policy with Purely Pets, write a review to help others find their perfect provider. Tell us what animal you have insured and which policy you chose. Have you been satisfied with the service you have received? Have you had to make a claim on your policy, and if so, how well was it dealt with? Would you recommend Purely Pets to family and friends? Would you renew your policy with the provider? Whether good or bad, write an honest Purely Pets pet insurance review today. Together, we can help people like you make better financial decisions.

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Purely Pets Pet Insurance reviews (2022)

So helpful and understanding

5
I have been with Purely Pets for a long time. However this is the first time we had to claim due to a nasty accident my poor lab experienced. The gentleman I spoke to was brilliant, talked me every step of the way with how to claim, and even showed genuine concern for my dog and myself. I would most definitely recommend them. Reviewed on: 30th June 2020

Very good servce

5
Took out our policy with Purely Pets due to its very good price. It was very simple to do, & the correspondence from the firm was very friendly & welcoming. Reviewed on: 30th June 2020

Complete confidence in Purely Pets

5
We've used Purely Pets for a number of years for our Airedales, Kiton and the late Angus. Kiton has a chronic ear condition, and Angus was very seriously ill during last few months of his life. All claims have been dealt with efficiently, courteously and with a great deal of compassion. Reviewed on: 30th June 2020

Just signed up my second cat as the policy options are so good

5
Have had our older male cat on Purely Pets for the last 9months and have been very pleased with the customer service and communication. Our 1yr female cat just got her renewal from MiPet the price and excess had just rocketed up for no reason and no claims. So swapped her straight over to Purely Pets, where she is getting far more benefits for a much better price! Great! Reviewed on: 30th June 2020

Great pet insurance

5
Really easy to set up, friendly helpful staff on the end of the phone, great value for money & most importantly great cover for my dog if I ever need it Reviewed on: 30th June 2020

Excellent customer service

5
Customer service prompt, professional and efficient. Would highly recommend Reviewed on: 30th June 2020

Best Pet Cover

5
Easy to join no issues so far, I'm lucky and haven't as yet had to claim, so hopefully when needed they won't let me down!! Reviewed on: 30th June 2020

Setting up a new pet insurance.

4
I have only joined Purely Pets some months ago. I read the reviews before signing up with them, and they were very informative on the phone. Also, the cost is not as heavy as many other insurers, and they cover all the same problems. Reviewed on: 30th June 2020

comprehensive cover simply jargon

5
quick turnaround, good website, clear and transparent and you know what you are buying. Great customer service. Well done. Reviewed on: 30th June 2020

Super easy and quick to deal with

5
The team at purely pets deal with claims as quickly as possible, keeping us informed at every stage. I recommended them to my family who have been really happy with them as well. Reviewed on: 30th June 2020

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