Smart Money People Logo
Go to business site
Share this page
Link copied

Purely Pets: Pet insurance reviews

View other Purely Pets products
4.71
Based on 2,030 reviews, last reviewed 2nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Reliable and Efficient When submitting a claim they were efficient and dealt directly with our vets on our behalf, making it a pain free process for us. Reviewed on: 5th September 2025
Lynsey Taylor's avatar
Lynsey Taylor

Latest lowest rating:

1

Very poor dealing with claims. Very poor dealing with claims. Have raised a complaint and will escalate to the FOS to investigate. Reviewed on: 2nd January 2026
KM's avatar
KM
Visit provider site Read all reviews Write a review

About this product

Purely Pets offer policies to cover dogs and cats.

Purely Pets offer 15 levels of lifetime cover so you can choose a pet insurance policy that best suits your budget and requirements. You can get a quote and manage your policy online. Purely Pets can make claims payments directly to your vet.

Purely Pets pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Purely Pets before, you can also leave a review and share your experience.

Review Purely Pets: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Purely Pets Pet insurance reviews (2030)

No problems

5
Absolutely no complaints- helpful Reviewed on: 30th June 2020
Karen 's avatar
Karen

Paying out

2
When I enquired to make a claim I was told that I would have to cover the initial expense myself then claim it back. This doesn’t work if the claim is for thousands of pounds and I can’t afford it. The insurance should cover all expenses in my opinion. Reviewed on: 30th June 2020
Sean Harvie's avatar
Sean Harvie

fantastic cover for my furry friend

5
I read great reviews about this insurance cover before obtaining a very competative quote. The insurance was easy to arrrange and suits the level of cover I want for my furry friend Reviewed on: 30th June 2020
Judith Bulley's avatar
Judith Bulley

BEST VALUE FOR MONEY

5
I HAD CHECKED ALL PET INSURANCE AS I WAS PAYING FAR TO MUCH ,CHECKED ALL PROVIDERS AND PURELY PETS CAME OUT WELL ON TOP. Reviewed on: 30th June 2020
JOHN MCHAFFIE's avatar
JOHN MCHAFFIE

So Far, So Good

4
I've only been with this insurance company for a couple of months but so far, they've been great. Super fast sign up, needed to speak to someone and he was very polite and extremely helpful Reviewed on: 30th June 2020
Victoria 's avatar
Victoria

Cheap & good value

5
Saved so much switching to this insurance Reviewed on: 29th June 2020
Charlene's avatar
Charlene

Purely pets are fantastic

5
Great affordable price plans , very helpful, friendly customer service Reviewed on: 29th June 2020
Deborah Mortimer's avatar
Deborah Mortimer

I love purely pets!

5
Great pet insurance. Reliable! My mind is at ease knowing my dog is in good care! Reviewed on: 29th June 2020
Ellis Baker's avatar
Ellis Baker

Great pricing

5
Purely pets offer good quotes and are easy to contact Reviewed on: 29th June 2020
Me's avatar
Me

Excellent company

5
Brilliant company at competitive prices Reviewed on: 29th June 2020
Sarah Baillie's avatar
Sarah Baillie

Review Purely Pets: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill