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RBS: Basic Current Account reviews

Name: Basic Current Account
Rating: 4.13 (239 reviews)

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4.06

Based on 239 reviews, last reviewed 17th Apr 2025

1000% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

62%

13%

10%

Latest highest rating:

5

Helpful and polite staff, Helpful and polite staff, excellent guidance, solving issues as soon as possible, great welcoming, great mobile banking service Reviewed on: 17th April 2025

Latest lowest rating:

1

Want to be an internet bank so after 250 or so years... Want to be an internet bank so after 250 or so years decided that they don’t need branches Reviewed on: 24th October 2024

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About this product

RBS Basic Current Account reviews come from people like you! With so many different current accounts now available, you can read these honest RBS Basic Current Account reviews to find out what life as a RBS customer is really like. And remember, if you are a RBS customer, you can write a short review here to help other potential customers. Smart Money People is the UK's leading financial services review site and dedicated to being an independent and honest source of RBS Basic Current Account reviews. Together, we can make financial services work better for everyone.

RBS Basic Current Account reviews (239)

Review of the RBS, Basic Current Account:

All round excellence....

I'm not a customer of great wealth, in fact I do have an overdraft facility which I occasionally have the need to use, however my bank (who I've been with since the early 1980s) have always treated me respectfully and offered assistance when they felt I needed it and which at times I have accepted. They have looked after me personally when I had a local branch, and are now continuing to do so over the internet. My account fluctuates due to the fact my pension date changes, but they take this into consideration and always inform me when I am about to go into my overdraft. This account has suited my needs and RBS have always been fair and helpful and have always been there for me. I would, and have done many times, recommended RBS to friends and family. Needless to say I would never change banks; why should I when, as such a lowly customer, I receive such excellent service. Reviewed on: 27th February 2025

Extremely happy with support

Needing help not good with social media and Cora helped so grearful Cheryle Reviewed on: 20th March 2023

Excellent

Excellent Service Provided and continued good service Reviewed on: 18th March 2023

Simple and easy

No frills but a simple cost effective day to day account. Reviewed on: 13th March 2023

Average bank

Well trusted institution for your current account. Good app too. Reviewed on: 11th March 2023

Never Had a Problem

I have been with RBS since I was 16 years old (I'm now 37) and I've never had a problem. Reviewed on: 10th March 2023

RBS Great Service

RBS BANK HAVE ALWAYS BEEN GOOD AND TREATED ME VERY WELL,HAVE BEEN WITH RBS FOR WELL OVER 25YRS ,AND ONE BEST BANKING SERVICE ,THANKYOU RBS. Reviewed on: 10th March 2023

excellent product

good website and phone customer service Reviewed on: 9th March 2023

Does the job

Use the app to move money between accounts easily, but could have more modern features like bill splitting etc. Reviewed on: 9th March 2023

Best day to day banking

Best day to day banking that's all that's needed . Reviewed on: 6th March 2023

Reliable bank

I've never had any issue with this product Reviewed on: 5th March 2023

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