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RBS: Select Platinum Current Account reviews

3.87
Based on 41 reviews, last reviewed 3rd Oct 2024
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Latest highest rating:

4

Smooth workings and great perks! I recently changed to a Reward Platinum account and have already used two of the membership benefits to save on travel bookings I needed to make. Havi... Read more Reviewed on: 31st May 2023
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Latest lowest rating:

1

I have been with the rbs for years. I have been with the rbs for years. Every day my account and money is suspended from 2 am. For half an hour. Can't login to my account nor spend any f... Read more Reviewed on: 3rd October 2024
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Mark H

About this product

RBS Select Platinum Current Account reviews (41)

Review of the RBS, Select Platinum Current Account:

Help when needed the most

5
I haven't had any issues with my account. In fact RBS helped me when I went well over my overdraft limit due to a hotel charge. They reimbursed me until the hotel cancelled the preauthorisation. This meant i wouldn't get charged. I was in a right panic and RBS put my mind at ease. The Reward Platinum account itself is a good value account and i use a number of the benefits. Reviewed on: 15th January 2019

I have been with the rbs for years.

1
I have been with the rbs for years. Every day my account and money is suspended from 2 am. For half an hour. Can't login to my account nor spend any funds in my account everyday from 2 am. Also Normally wages hit your account 12 midnight on a thursday. Rbs is 2 or 3 in the morning. I wonder what are they doin for 3 4 hours with my wages .. oh yes thay do this on a vast scale and earn interest for the back while with holding moneys that isn't thers to be making interest off!!! ((The people's wages)) Reviewed on: 3rd October 2024

Disappointed that the holiday booking service has be...

3
Disappointed that the holiday booking service has been withdrawn and hoping the bank will reconsider. If any other benefits are withdrawn I will consider moving our accounts Reviewed on: 15th February 2024

Loyal to RBS for 50 plus years but very little recog...

3
Loyal to RBS for 50 plus years but very little recognition from them. Reviewed on: 15th February 2024

Smooth workings and great perks!

4
I recently changed to a Reward Platinum account and have already used two of the membership benefits to save on travel bookings I needed to make. Having my travel insurance, car hire, and current account in one place is extremely convenient - and saves me money! Reviewed on: 31st May 2023

Rewards plus Cashback

5
Rewards Platinum gives you everything, Worldwide Travel Insurance, 10% off Travel Bookings, Mobile Phone Insurance, AA Breakdown Cover, Free Tastecard plus Rewards and a Free Rewards Credit Card earning 1% on All Supermarkets and lower Cashback everywhere else you spend Reviewed on: 27th March 2023

App and customer support

4
RBS have made continual improvements to their app and you can now pretty much so everything you need via the app and manage all of your accounts . The chat help both Ai and online chat is excellent Reviewed on: 10th March 2023

Thank goodness

5
Phone insurance and car breakdown both come in very handy Reviewed on: 9th March 2023

Great Benefits, convenient price!

5
RBS Select platinum gives me great value, for the variety of benefits, and there is always someone helpful on the phone when I need help. Reviewed on: 28th February 2023

Excellent customer service

5
Issues can be resolved by speaking with 'real people'. While the company is digitalised, you can still go into a branch or phone and speak to someone foe advice. The digital banking app is excellent, it serves all purposes that I have ever needed so far and it's reliable. Great customer service, which counts for a lot these days. Reviewed on: 30th March 2022

Current account excellent

5
Excellent service always. Excellent chat Bot (Cora). Great benefits and overall saves alot of money with the package accounts. Reviewed on: 16th March 2022

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