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RCI Bank: Fixed Term Savings Account reviews

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4.82
Based on 1,030 reviews, last reviewed 11th Mar 2025
48500% increase in 5 star reviews
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Latest highest rating:

5

2 year product fixed rate Easy transaction and easy to understand product. Reviewed on: 11th March 2025
Rory S's avatar
Rory S

Latest lowest rating:

1

Very poor service RCIs total inability to manage my maturity instructions leading up to and after my fixed bond maturing has left me out of pocket. I can’t have been le... Read more Reviewed on: 23rd November 2023
Matt Russell's avatar
Matt Russell
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About this product

With RCi, you can lock your money away in a fixed term savings account.

RCi fixed term savings accounts are available for one, two, three, four or five years. You’ll need to open the account with between £1,000 and £1 million. Unlimited top-ups can be made in the first 14 days.

RCi fixed term savings account reviews help you find out what it’s really like to be a customer. If you’ve used RCi before, you can also leave a review and share your experience.

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RCI Bank Fixed Term Savings Account reviews (1030)

secure message online

2
submitted a online secure message no one as got back to me after 8+ days Reviewed on: 8th August 2023
sean's avatar
sean

Great products

5
Best in class fixed rate savings accounts as well as 14 day notice accounts Reviewed on: 16th March 2023
Gareth's avatar
Gareth

Not disappointed

5
Set up a 2 Year Fixed Savings account this week. Completely straight forward as always. Thank you. Reviewed on: 17th February 2023
Vivienne Wilson's avatar
Vivienne Wilson

Telephone waiting time

1
I desperately need to query an error on my account - I’ve now waited 50 mns for someone to answer the phone What is going on ? Not the first time I’ve experienced this Please sort this basic problem out, as it is most frustrating One very unhappy customer Reviewed on: 7th February 2023
Mary kelly's avatar
Mary kelly

total waste of time

1
My husband and I tried to open a 2 year fixed rate bond at 4.85% on 15th November. As of today it is 5th February and we are still having trouble. We were initially told to provide proof of ID which we did immediately, we were then sent contradictory information to say they had received the proof of ID (which they returned) and told us they were still waiting for ID. We really struggled to contact them as emails were slow or ignored and would get cut off after 45 mins plus waiting to contact them on the phone. When we did eventually speak to a human we were told that there was a huge backlog, to be patient, and when the account was eventually open be given time to fund the account. We had almost given up when on 31st Jan we received a letter to say the account was open, and a day later asked to go online to authenticate the account (which we needed to do to add funds). Imagine my surprise when I logged on that day and the account was marked as closed! So I could not authenticate to add funds and need to add funds to keep it open (although it was already closed). I have tried ringing and emailing them and not been able to get through again. We have decided that whilst the rate is competitive it is pointless trying to continue with the bank as if they are this bad when they want your business what would they be like afterwards? Would we ever see our money, if we could ever add it? We are no looking elsewhere at lower rates but more trustworthy banks. Reviewed on: 5th February 2023
tinaonthethames's avatar
tinaonthethames

Scammers

1
I was scammed by RCI, I was left devastated and with nothing, Do not believe any of this investments sites with no credibility's , Before going ahead with any investment company check ratings on trust pilot , I learnt the hard way , I was able to recuperate all my loss through a professional company galwayreliance com , I did not believe it was possible but they did it Reviewed on: 27th January 2023
Kertin's avatar
Kertin

miss leading information, FRAUD!

1
i found these bums via clear score, i was looking for an ISA which I thought I had found but in calling them to enquire about losing the 2.57% if i decide to close account to be then told its not an ISA ive signed upto, its a bond! none of the corresponding emails mentioned anything to do with bond account nor do they mention that upon depositing money to them. so fixed term is bond! they dont do ISA! FRAUDS! Reviewed on: 17th January 2023
Marvin's avatar
Marvin

An internet based bank can't function if it fails to respond to internet secure messaging

2
I have messaged them repeatedly and failed to get an answer, the telephone holding time is too long. Reviewed on: 11th January 2023
Duncan Hall's avatar
Duncan Hall

Incorrect interest rate being shown and used on my savings account

1
Opened a new fixed rate (4.85%) 2 year saver on 15th Nov. Successfully funded by 19th November. After 2 days of trying to get into the online system, finally logged in, only to find interest rate quoted as 4.75%. No response to phone calls, so have emailed querying this rate issue. No response after 6 weeks and 6 emails. First monthly interest payment have arrived in my account, but yet again, the interest rate calculates as 4.46%. Still no response to phone calls, or emails. Very disappointing. Reviewed on: 20th December 2022
Jon's avatar
Jon

Service

1
Update 17th December 2022 - money has now arrived Reviewed on: 16th December 2022
H.L's avatar
H.L

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