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RCI Bank: Freedom Savings Account reviews

Name: Freedom Savings Account
Rating: 4.84 (7234 reviews)

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4.87

Based on 7,234 reviews, last reviewed 25th Jun 2025

93% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

...Exceptional Customer service I recently had to contact RCI Bank regarding a problem we had. We found the Customer service was second to none.. The gentleman who dealt with our p... Read more Reviewed on: 25th June 2025

Latest lowest rating:

1

Freedom Saver Easy Access till it isn’t I cannot stress this enough but if you value having access to your funds or good customer service forget RCI and go elsewhere! They are not an ONLINE... Read more Reviewed on: 24th June 2025

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About this product

RCI Bank savings reviews can help you to find out more about life at RCI Bank. How easy is it to contact RCI Bank? And how friendly are they? Our RCI Bank savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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RCI Bank Freedom Savings Account reviews (7234)

Rang over being able to access my account on line.

Rang over being able to access my account on line. Spoke to David who was most pleasant and helpful. Thank you. Reviewed on: 14th January 2025

Fantastic Savings Bank - Excellent customer service

Excellent smooth sailing bank that you can set up immediately from your phone for a start. The app it's self is easy to use for the start up process and in general very easy to withdraw and deposit money, as long as you follow instructions. They've recently upgraded to same day withdrawls (it used to be next day or day after next depending on time of day which was a chore) which streamlines everything. The rates for monthly and annually are excellent in comparison to banks that are on the street and they're very secure. If I've ever had a query I phone in and over the phone they're very helpful and very friendly. 10/10 RCI. Reviewed on: 26th June 2024

Excellent savings bank

Excellent monthly rates, no hassle withdrawing money, customer service extremely helpful, all at the touch of your fingers as its all done through their mobile app. Their mobile app is easy to use and it takes little effort to set uo an account. But please read their FAQs before hand just so you know which is the right choice for you! Reviewed on: 6th June 2024

The bank is easy to deal with online.

The bank is easy to deal with online. Payments in and withdrawals to a nominated account are normally within 24 hours. The interest rate is amongst the best for easy access savings. I have never had any problems with my accounts. I would willingly reco0mmend them to friends and family. Reviewed on: 24th May 2024

RCI's Freedom Savings Account works great for me.

RCI's Freedom Savings Account works great for me. Withdrawals really are instant. Withdrawals from many other easy access accounts take hours or even next day until the money is transferred and available in the nominated account. Reviewed on: 24th May 2024

Competitive rates and good service .

Staff are polite and helpful. The interest rates are competitive and website easy to use. The information is clearly marketed and self explanatory. Reviewed on: 24th May 2024

Dishonest business, beware!

I've withdrawn my money the 7th December, and still haven't received on 11th December 2023. I've contacted them, they tried to explained, fool me, the situation which is good for them but it is not for customers. And I've asked for the interest daily rate that I suppose to get per day while they keep my money in their pockets, and they said you can not get anything since 7th December when you asked for withdrawal. So they get free beef from my money while I'm waiting for that questionable transferring money. Well the very clever game I should say. Therfore, I'm closing down my account to save my money and time. Beware of this type of 'legal Sc..'. Reviewed on: 11th December 2023

What has happened?

Used to provide great service, but now, like other reviewers, I can not make contact with anyone at RCI, either by phone, email or online message. I have an important question that needs resolving. If I was a victim of fraud, what could I do? Reviewed on: 23rd November 2023

customer service

They never answer the phone. I've now been hanging on for 20 minutes Reviewed on: 13th November 2023

Customer care

Locked out of my online banking - details are correct they are held in key chain on my mac !! They ask you to call them to get them to unlock -not answering the number - holding for 25 mins now. That is not ok - I need to be able to transfer money.... Reviewed on: 6th November 2023

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