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RCI Bank: Freedom Savings Account reviews

Name: Freedom Savings Account
Rating: 4.84 (11989 reviews)

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4.84

Based on 11,989 reviews, last reviewed 17th Jun 2026

60% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

They seem to be honest and consistent. They seem to be honest and consistent. You know where you are. They remain competitive. The web site is secure and easy to use. I like them Reviewed on: 17th June 2026

Latest lowest rating:

1

I recently told RCI bank about an illness I have and... I recently told RCI bank about an illness I have and wanted to close my accounts. I was told my money would be in my nominated bank account by the clo... Read more Reviewed on: 12th March 2026

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About this product

The RCI Freedom Savings Account has unlimited access and a seven-day service.

The Freedom Savings Account is free to use and available to UK residents aged 18 or over. You need to pay in and out through an RCI Bank savings account or a linked UK current account.

RCI Freedom Savings Account reviews help you find out what it’s really like to be a customer. If you’ve used RCI before, you can also leave a review and share your experience.

Awards

Best savings provider 2026

Awarded to the savings account provider rated highest in UK customer reviews.

RCI Bank Freedom Savings Account reviews (11989)

Review of the RCI Bank, Freedom Savings Account:

Good service for online banking

RCI Bank provide a very thorough service and have several accounts with them. Reviewed on: 17th January 2022

Very good rates that don’t change all the time- unl...

Very good rates that don’t change all the time- unlike some other banks. also great customer service, but this is not needed often as everything works really well Reviewed on: 12th April 2025

Simple and clear online functions.

Simple and clear online functions. Reviewed on: 12th April 2025

Very helpful on telephone and NOT a long waiting time

Very helpful on telephone and NOT a long waiting time Reviewed on: 12th April 2025

Good customer service staff processes seem dated

Great customer service staff but shockingly poor operating procedures. The rates are good but keeping customers informed of changes in rates especially the 95 day-notice account decreases in interest rates is not clear Reviewed on: 12th April 2025

Happy customer.

Very happy with banking with RCI Bank they are reliable and accommodatig,with good interest rates. Reviewed on: 12th April 2025

Would not hesitate to recommend

I have banked with RCI for over 9 years and am thoroughly satisfied with the Service. On the rare occasions that I have used Customer service, I have found them to be responsive, friendly and helpful. I like the App - it is useful and easy to use and since the introduction of Faster Payments, I highly recommend this bank Reviewed on: 12th April 2025

online savings account.

Have online savings account.Easy to access, good communication. Great interest rates Reviewed on: 12th April 2025

Always there if I need them.

Always there if I need them. I never have a problem with their online banking app. Reviewed on: 12th April 2025

Easy access

Easy access. Good communication. Competitive interest rates Reviewed on: 12th April 2025

Easy to dealt with website and attractive returns

Easy to dealt with website and attractive returns Reviewed on: 12th April 2025

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