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RCI Bank: Freedom Savings Account reviews

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4.87
Based on 5,769 reviews, last reviewed 25th Mar 2025
327000% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
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1%
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0%
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Latest highest rating:

5

Accessible site, knowledgeable staff. I find the site easy to use and whenever I have called, staff have been prompt to respond, they are knowledgable and helpful. Interest rates are bette... Read more Reviewed on: 25th March 2025
HW's avatar
HW

Latest lowest rating:

2

Not responding well to customer issue Did not fix an issue I had when trying to withdraw funds for several weeks Reviewed on: 23rd March 2025
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Alan W
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About this product

RCI Bank savings reviews can help you to find out more about life at RCI Bank. How easy is it to contact RCI Bank? And how friendly are they? Our RCI Bank savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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RCI Bank Freedom Savings Account reviews (5769)

Quick and easy to deal with

5
The website is well designed and very intuitive Reviewed on: 17th January 2022
John M McGuinness's avatar
John M McGuinness

Good bank

5
Always been satisfied in dealing with them Reviewed on: 17th January 2022
Leslie Poyner's avatar
Leslie Poyner

Top rate

5
Excellent service and good rates of interest Reviewed on: 17th January 2022
peter jaques's avatar
peter jaques

Simple and easy to use

4
The Freedom Savings Account is simple, easy to open and easy to use. Interest rates are competitive. Reviewed on: 17th January 2022
Edward Bluhme's avatar
Edward Bluhme

Brilliant account...

5
I've had a Freedom Savings Account for several years and it has been brilliant throughout. The rate has been very competitive for an instant access account and I love the website. Reviewed on: 17th January 2022
Mary Rose Jackson's avatar
Mary Rose Jackson

Easy to use, good rates - what more do you want ?

4
Rates continue to be competitive, system is easy to use Reviewed on: 17th January 2022
Bernie Nicholas's avatar
Bernie Nicholas

Excellent Service

5
RCI continuously excel and exceed expectations for service and products. Their website is very user-friendly and intuitive to use. Telephone response must be an industry best performance, always caring and focused on solutions. email communications are brief and useful. Mark Reviewed on: 17th January 2022
Mark Greenwood's avatar
Mark Greenwood

Excellent Telephone Support

5
Excellent help to get into my account after I locked myself out. Friendly and reassuring on the end of the phone. Reviewed on: 17th January 2022
Anne Taplin's avatar
Anne Taplin

EASy

5
I opened this account online to earn better interest on my savings. I did this on Sunday afternoon. Account was simple to set up but I had a large transfer so I telephoned their office today (Monday) just to have a chat about the account and understanding of how my account will run. I was put through to someone straight away and received a lot of very helpful information. The lady I spoke to was very knowledgeable. Reviewed on: 17th January 2022
Donna Walsh's avatar
Donna Walsh

Excellent products and service

5
Great easy access account and RCI recently increased rates unlike many other UK financial institutions - well done RCI. The addition of their app makes them very easy to deal with. Reviewed on: 17th January 2022
Malcolm Fitchett's avatar
Malcolm Fitchett

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