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RCI Bank: Freedom Savings Account reviews

Name: Freedom Savings Account
Rating: 4.84 (11989 reviews)

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4.84

Based on 11,989 reviews, last reviewed 17th Jun 2026

60% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

They seem to be honest and consistent. They seem to be honest and consistent. You know where you are. They remain competitive. The web site is secure and easy to use. I like them Reviewed on: 17th June 2026

Latest lowest rating:

1

I recently told RCI bank about an illness I have and... I recently told RCI bank about an illness I have and wanted to close my accounts. I was told my money would be in my nominated bank account by the clo... Read more Reviewed on: 12th March 2026

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About this product

The RCI Freedom Savings Account has unlimited access and a seven-day service.

The Freedom Savings Account is free to use and available to UK residents aged 18 or over. You need to pay in and out through an RCI Bank savings account or a linked UK current account.

RCI Freedom Savings Account reviews help you find out what it’s really like to be a customer. If you’ve used RCI before, you can also leave a review and share your experience.

Awards

Best savings provider 2026

Awarded to the savings account provider rated highest in UK customer reviews.

RCI Bank Freedom Savings Account reviews (11989)

Review of the RCI Bank, Freedom Savings Account:

Good information.

Good information. Always tells me what is happening to my account and interest rates. If any problems l can ring. Reviewed on: 9th April 2025

Good Customer Service and competative interest rates.

Good Customer Service and competative interest rates. The app is easy to use to check balances and make payments. Reviewed on: 12th March 2025

Easy to set up savings account up on line

Easy to set up savings account up on line & good interest rates Reviewed on: 12th March 2025

Great communication, always receiving updates.

Great communication, always receiving updates. Good interest rate. Great product range. Reviewed on: 12th March 2025

Friendly and helpful staff.

Friendly and helpful staff. the rates are mostly better then other institutions. Reviewed on: 12th March 2025

Interested good initiallly but dropped

Interested good initiallly but dropped Reviewed on: 12th March 2025

excellent services

Always give a good interest rate Reviewed on: 12th March 2025

Reliable ISA

Great service and happy with RCI, I like how you can make easy withdrawals. Reviewed on: 12th March 2025

RCI Bank great service

RCI Bank provides a very good service, efficient and fast with no delays. Customer Service is helpful and polite. Reviewed on: 12th March 2025

online experience.

an easy online experience when investing or withdrawing money Reviewed on: 12th March 2025

Best Bank I have banked with

RCI is the best bank that I have banked with and I have banked with a few in my time. Each time I close an account I transfer the money to an RCI account. I have 4 accounts up to now. Opening an account is easy and you can give your account a name, so that you can keep track of where you are transferring your money more easily. I use this myself rather than the actual account number. I can pick out the account that I want really quickly. Everything online is quite easy to navigate and use and for a senior, like myself, this is important. I, also, find it easy to transfer money into my accounts from my other bank accounts. I do prefer banking via my desk top computer but this is because I can see better on my extra large screen. I have the RCI App but sometimes there are technical issues with it, as there was today. I find it very hard to remember user ID's and passwords, so the app isn't ideal for me. I really look forward to receiving the informative emails from RCI. It is like a friend dropping in. It is full of usefull information and RCI gives good advice on how not to be taken in by scammers. I actually keep every email RCI sends. I am on the RCI Facebook page. I like the way that RCI acknowledges occassions like World Book Day and International Women's Day and the competitions. Not for huge ammounts of money but very helpful to any seniors who win. RCI really tries to engage with its customers, to offer them the best it can in interest rates, to keep them safe from scammers, offer advise and take on board customer's views. However, there isn't any 'hard sell'. You are supplied with information but left to make up your own mind without pressure. I am pleased to be a member of the RCI community and hope to be so for many years to come. Reviewed on: 12th March 2025

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