Smart Money People Logo

Royal London: Pension reviews

1.71
Based on 98 reviews, last reviewed 3rd Apr 2025
200% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
17%
4 star
See only 4 star reviews
0%
See only 3 star reviews
2%
See only 2 star reviews
2%
See only 1 star reviews
79%

Latest highest rating:

5

Royal London provided all the answers in one phone call Royal London provided all the answers I needed regarding my pension. If they couldn't address a query, they connected me with someone who could. I was... Read more Reviewed on: 26th February 2025
Amarat S's avatar
Amarat S

Latest lowest rating:

1

Royal London pensions scammers Trying to access my pensions which was originally with Abbey National then went over to these idiots,ive sent all my id off and I'm not getting anywhe... Read more Reviewed on: 3rd April 2025
Stephen H's avatar
Stephen H

About this product

Royal London pension reviews are written by Smart Money People like you. For many of us, our pension is an important part of our financial future. Finding a pension provider that you can trust and rely on is a must for many people. Take a look at our Royal London pension reviews to find out what life at Royal London is really like. If you hold this pension, we'd love you to write an honest review here too!

Review Royal London: Pension now

Help others make smarter decisions by sharing your own experience. Write a review

Royal London Pension reviews (98)

Excellent Service

5
I could not have asked for a better service from Royal London and in particular their representative Mel Mullender. Could not fault them. Reviewed on: 8th July 2019

Great pension product

5
I have my pension with Royal London. The literature is all easy to understand and the investment has grown really well. Charges are low and because they are a mutual they have started paying me profit share each year which boosts the value of my pension. Financial advisers tell me they are one of the best around for value for money and service. Reviewed on: 29th June 2018

Pension fund portfolio

1
WEALTH WARNING!! WEALTH WARNING!! Was told that portfolio 7 had very good statistical returns over the years and trusted my pension to them. What a mistake!! despite a fairly flat worldwide stock market worldwide my portfolio has crashed by 4-5%, and I pay for the service! they now wont even reply to my emails asking what is happening. Reviewed on: 18th April 2018

Good option

5
I have had a pension package with this company for a number of years and the service and interest rate has been great. Reviewed on: 8th January 2018

Group Pension

5
I worked for Royal London for 12 and a half years and I can tell you that the people who look after your money are totally committed to being the best. At my new job, we have a group pension plan with them and they've been so good in sorting out enrolment and contributions. I'd highly recommend their pension portfolio product to anyone, it's market leading and truly innovative. Reviewed on: 20th July 2017

Pension loss

1
My option32 was transferred to Royal London last year and the value of the fund has dropped by 6k in just 12 months what are they investing in Reviewed on: 19th November 2016

Insurance for for top up mortgage.

1
I moved out of my house and paid off the mortgage. Royal London cancelled the policy saying they had written to me, maybe they did, to the old address, then cancelled the policy. I was £7.5k out-of -pocket because they would not accept payment of missing premium. Greedy pigs. Reviewed on: 8th March 2016

Serps

3
I opted out of Serps pension back in 1980, now they have stopped it. I will no longer benefit when I retire. I have never had any one contact me from Royal London to advise me in any kind off way an feel very disappointed. Reviewed on: 27th December 2015

Do you have a different Royal London product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Royal London has a range of products available. Check the ratings of each product to find the right one for you. View all products