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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.61 (4220 reviews)

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4.58

Based on 4,220 reviews, last reviewed 17th Apr 2025

202% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

79%

12%

Latest highest rating:

5

Excellent customer service I telephoned today as I had difficulty accessing my online account. I spoke with Danielle, who was professional, efficient, and who solve the problem ... Read more Reviewed on: 17th April 2025

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (4220)

Review of the Saffron Building Society, Savings:

Savings Review

Amie was very good at conversation and making us feel very relaxed. Her knowledge about your products was superb and she was quite happy to answer any questions and explain anything we didn’t understand. We didn’t feel hurried at all. Reviewed on: 11th February 2020

Always use Brentwood branch in person - Everything i...

Always use Brentwood branch in person - Everything i do always goes to plan. Reviewed on: 15th April 2025

Very helpful staff, took their time explaining every...

Very helpful staff, took their time explaining everything Reviewed on: 15th April 2025

Always good to deal with staff in person

Nice welcome in branch, but slow Saffron online systems. Reviewed on: 15th April 2025

Helpful staff and have sorted your requests.

Helpful staff and have sorted your requests. App could be improved. Reviewed on: 14th April 2025

Every time i come into Bishops Stortford branch ever...

Every time i come into Bishops Stortford branch everything is nice and easy Reviewed on: 14th April 2025

Always good staff who are very helpful to both mysel...

Always good staff who are very helpful to both myself and wife - I am always pleased with the interest rates and paperwork when I ask for it - Reviewed on: 14th April 2025

Use the Bishops Stortford branch - Find the staff he...

Use the Bishops Stortford branch - Find the staff helpful and very welcoming. Reviewed on: 14th April 2025

Helpful friendly staff very patient with online prob...

Helpful friendly staff very patient with online problems and took time to help me get logged in Reviewed on: 12th April 2025

Prompt & efficient..

Thank you for all your help in setting up my new ISA account. I was very impressed to be able to get this all done the same day. Very impressed by the customer service at Colchester Reviewed on: 12th April 2025

I am very lucky to have a local branch

I am very lucky to have a local branch, the friendly staff helped set up an ISA. I used telephone support setting up online access. They were incredibly patient sorting out a wrongly input password, staying with me each step in setting up the account access. Reviewed on: 12th April 2025

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