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Saffron Building Society: Savings reviews

4.70
Based on 5,469 reviews, last reviewed 3rd Jan 2026
6% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
10%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Lovely to come in to branch staff friendly and helpful. Lovely to come in to branch staff friendly and helpful. Always a pleasure. Reviewed on: 3rd January 2026
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Latest lowest rating:

2

The chat kicked me out when I was talking to and a... The chat kicked me out when I was talking to and adviser Reviewed on: 18th November 2025
Kate 's avatar
Kate

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (5469)

Review of the Saffron Building Society, Savings:

Savings Review

5
Helpful and swift. The other members of staff were polite and friendly and clearly give a good customer focused service that so many other banks do not do these days. Please keep it this way. Keep being focused on face to face banking. Reviewed on: 4th March 2020

Zoe was extremely helpful & professional!

5
Zoe was extremely helpful & professional! My requests were dealt with exactly as I'd hoped. Thank you very much. Reviewed on: 29th December 2025

Great service helpful and friendly

5
Great service helpful and friendly Reviewed on: 24th December 2025

Jodie Wilson

5
First class customer service delivered in a first class way. Professional, efficient and friendly. Well done. Reviewed on: 22nd December 2025

Needed my books updated and wanted to check how much...

5
Needed my books updated and wanted to check how much interest would be added on. Reviewed on: 22nd December 2025

Zoe was very reassuring

5
Good response and assistance by telephone. Help given by Zoe. Reviewed on: 21st December 2025

Sophia dealt with my enquiry

5
Sophia dealt with my enquiry and actioned the requests competently and quickly all performed with one phonecall Reviewed on: 20th December 2025

Came in withdraw some cash, account was on hold, Rep...

4
Came in withdraw some cash, account was on hold, Rep and consultant sorted it all out for me very smoothly Reviewed on: 20th December 2025

Very good service been a member for 50 years.

5
Very good service been a member for 50 years. Reviewed on: 19th December 2025

Very happy still in town, always nice helpful staff...

5
Very happy still in town, always nice helpful staff at halstead Reviewed on: 19th December 2025

Been members many years always great at Halstead ser...

5
Been members many years always great at Halstead served by Lyn today Reviewed on: 19th December 2025

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