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Saffron Building Society: Savings reviews

4.76
Based on 6,317 reviews, last reviewed 16th Mar 2026
93% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

always a delight going into the stortford branch. always a delight going into the stortford branch. Had one of my accounts moved into a more suited and beneficial account which was offering a better i... Read more Reviewed on: 16th March 2026
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Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6317)

Review of the Saffron Building Society, Savings:

Great regular saver rates albeit on quite small amounts

4
Great rates albeit on quite small amounts Reviewed on: 20th November 2024

Always curtious and helpful at Haverhill

5
Always curtious and helpful at Haverhill Reviewed on: 29th April 2025

Had a problem with login.

5
Had a problem with login. Spoke to Kristine who successfully did everything I needed. A real pleasure to deal with real people instead of going through a Bot or countless recorded options which are often invalid Reviewed on: 25th April 2025

Good spot with a loyalty bonus

3
Some teething IT problems that probably weren't the fault of any one person (took three agents to resolve). Agent did notice that I had an existing account which would qualify for a better rate ISA. Reviewed on: 24th April 2025

Excellent service Excellent friendly staff

5
Excellent service Excellent friendly staff Reviewed on: 24th April 2025

needed online access and spoke to Caroline on phone...

5
needed online access and spoke to Caroline on phone today. Reviewed on: 23rd April 2025

Lovely experience in Colchester branch.

5
Lovely experience in Colchester branch. I was looked after by Lauryn and she was very helpful with all my requests and queries. Reviewed on: 23rd April 2025

GREAT SERVICE

5
Lovely morning. Looked after by Lauryn in the Colchester branch and she's been extremely helpful with all my queries and requests. Reviewed on: 23rd April 2025

Smiley ladies at Colchester always so patient with me.

5
Smiley ladies at Colchester always so patient with me. Knowledgeable and able to answer any questions i have about the accounts. Please don't close as I am grateful to be able to come in and not good doing onlines. Reviewed on: 22nd April 2025

Emily was an absolute pleasure to deal with.

5
Emily was an absolute pleasure to deal with. Put everything across in great detail and gave excellent guidance. Emily is an asset to Saffron Walden building society Reviewed on: 22nd April 2025

Staff are friendly and knowledgeable.

5
Staff are friendly and knowledgeable. Nothing was too much trouble Reviewed on: 22nd April 2025

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