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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.76 (6329 reviews)

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4.76

Based on 6,329 reviews, last reviewed 21st Mar 2026

92% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Lucy explained my account to me, decided to withdraw... Lucy explained my account to me, decided to withdraw from my other account instead due to the penalty, Lucy also took the time to explain other accoun... Read more Reviewed on: 21st March 2026

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Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6329)

Review of the Saffron Building Society, Savings:

Great regular saver rates albeit on quite small amounts

Great rates albeit on quite small amounts Reviewed on: 20th November 2024

Wonderful people who help me.

The wonderful people who help me when i call customer support are so authentic, helpful and reassuring. They are the difference and why I love Saffron! Reviewed on: 13th January 2025

Staff are always helpful and friendly.

Staff are always helpful and friendly. It's great to have a branch in my home town and opening times are good too. Reviewed on: 13th January 2025

I’m fed up with ap not working properly and only bei...

I’m fed up with ap not working properly and only being able to use Safari on the Mac normally Google. Poor communications meant a series of misunderstandings recently thst wasted a lot of time. Customer services long waits are irritating too and not clear which menu option I needed Reviewed on: 13th January 2025

My experience at the Ware Branch 11th January 2025

The staff member was professional and polite and also answered all of my questions in a timely manner. Reviewed on: 13th January 2025

Good customer service.

Good customer service. Poor interest rates on savings. Reviewed on: 13th January 2025

Really easy to save for my children and great to hav...

Really easy to save for my children and great to have on the high street Reviewed on: 13th January 2025

I've struggled to pay money from bank into my saffro...

I've struggled to pay money from bank into my saffron savings account. It wasn't too clear on how to do it. After calling the help line (twice)this was resolved. The staff were excellent. Reviewed on: 13th January 2025

I like that you’re on the high street and we can sti...

I like that you’re on the high street and we can still visit for face to face service Reviewed on: 13th January 2025

Love the service and the team at Ware.

Love the service and the team at Ware. Reviewed on: 13th January 2025

Really happy with the service from the team

Really happy with the service from the team Reviewed on: 13th January 2025

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