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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.67 (5452 reviews)

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4.69

Based on 5,449 reviews, last reviewed 18th Dec 2025

14% decrease in 5 star reviews

in the past 90 days

70% decrease in 1 star reviews

in the past 90 days

81%

10%

Latest highest rating:

5

Sophia - helped me today. I spoke with Sophia today and she was very helpful in trying to sort out my logging-in problems. Thank you Sophia for your help. Reviewed on: 18th December 2025

Latest lowest rating:

2

The chat kicked me out when I was talking to and a... The chat kicked me out when I was talking to and adviser Reviewed on: 18th November 2025

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (5452)

Review of the Saffron Building Society, Savings:

Savings Review

Beth saw me quickly when I had not made an earlier appointment. She was helpful with my original query about current interest rates and followed up with other useful information which could be helpful. Reviewed on: 13th February 2020

Improve the ISA rates - great service in the Halstea...

Improve the ISA rates - great service in the Halstead branch Reviewed on: 15th December 2025

Colchester branch Esther best branch for service

Colchester branch Esther best branch for service Reviewed on: 15th December 2025

Service at Colchester really great

Service at Colchester really great Reviewed on: 15th December 2025

Charlotte customer service

charlotte was polite, efficient and understanding. She stayed on the phone with me whilst my issues with logging on and passwords was resolved 100% Reviewed on: 14th December 2025

Charlotte

Excellent customer service, displaying lots of patience whilst talking me through how to get back online. Reviewed on: 12th December 2025

Staff are very friendly and helpful.

Staff are very friendly and helpful. No complaints Reviewed on: 12th December 2025

Happy and been coming in for so long always very hel...

Happy and been coming in for so long always very helpful Reviewed on: 12th December 2025

Friendly easy going and very helpful and a pleasure...

Friendly easy going and very helpful and a pleasure to come in Reviewed on: 12th December 2025

Didn't receive clear maturity information.

Didn't receive clear maturity information. But came nto Halstead today and Lyn has helped me today and was very clear and explained everything Reviewed on: 11th December 2025

Counter staff always helpful.

Counter staff always helpful. Served with a smile, never rushed when at the counter. Helped by Kendra today, needed paperwork printed. Reviewed on: 11th December 2025

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