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Saffron Building Society: Savings reviews

4.76
Based on 6,333 reviews, last reviewed 24th Mar 2026
98% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Good knowledgeable friendly staff . Good knowledgeable friendly staff . Face to face contact. Reviewed on: 24th March 2026
Michael S's avatar
Michael S

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6333)

Review of the Saffron Building Society, Savings:

Great regular saver rates albeit on quite small amounts

4
Great rates albeit on quite small amounts Reviewed on: 20th November 2024

Good service received at branch.

5
Good service received at branch. Friendly staff and very helpful Reviewed on: 25th August 2024

Friendly helpfull and efficient staff providing a go...

5
Friendly helpfull and efficient staff providing a good service and atmosphere. Reviewed on: 24th August 2024

We had lot of questions to ask but Jill Jolly answer...

5
We had lot of questions to ask but Jill Jolly answered everything and was very helpful and friendly! Reviewed on: 22nd August 2024

All your staff via Royston Branch and on phone at ca...

5
All your staff via Royston Branch and on phone at call centre are always most helpful , pleasant and patient with me and my wife who have seperate accounts, we are both in our seventies. Keep up the excellent service you give us. Reviewed on: 22nd August 2024

Very friendly and professional xxxxxxxxxxxxxxxxxxxxx...

5
Very friendly and professional xxxxxxxxxxxxxxxxxxxxxxxxxxxx Reviewed on: 21st August 2024

Always very courteous and chatty.

5
Always very courteous and chatty. Reviewed on: 21st August 2024

Good service always, love visiting the branch

5
Good service always, love visiting the branch Reviewed on: 20th August 2024

I queried an interest rate &query got a very quick...

5
I queried an interest rate & got a very quick response with full details Reviewed on: 20th August 2024

Polite and Courteous and honest why some branches cl...

4
Polite and Courteous and honest why some branches closed on certain days Reviewed on: 20th August 2024

customer service is excellent for accessibility, tel...

5
customer service is excellent for accessibility, telephone support with knowledgeable, courteous & friendly staff, especially useful as I live outside the geographic area in the north of england...internet sign up. Reviewed on: 20th August 2024

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