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Saffron Building Society: Savings reviews

4.76
Based on 6,341 reviews, last reviewed 25th Mar 2026
101% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
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10%
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3%
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2%
See only 1 star reviews
2%

Latest highest rating:

5

Jodie could not have been more helpful l could not... Jodie could not have been more helpful l could not have got back into my Saffron account without her help. She showed great patience and experience ... Read more Reviewed on: 25th March 2026
William G's avatar
William G

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6341)

Review of the Saffron Building Society, Savings:

Great regular saver rates albeit on quite small amounts

4
Great rates albeit on quite small amounts Reviewed on: 20th November 2024

For several years I have had a regular saver account.

5
For several years I have had a regular saver account. The interest rate has always been good, especially the present Loyalty Saver, with a rate of 9%. I have a new regular saver account with Saffron, when the present one matures. Reviewed on: 30th May 2024

Just happyhappy

5
Just happy very polite never had any problems Reviewed on: 30th May 2024

Disappointed with member savings 1 year tempt

3
Disappointed with member savings 1 year tempt … £29 from the ‘9%’ wasn’t worth it …. Reviewed on: 30th May 2024

Very approachable representative who explained every...

5
Very approachable representative who explained everything clearly. Was happy to answer all my questions. Reviewed on: 30th May 2024

Savings for grandchildren

5
I visited to enquire about long term savings for my grandchildren Reviewed on: 30th May 2024

Difficulty setting up new account

2
Wanted to set up new account with you filled in required data, nothing heard, ended up emailing and calling a number of times over a few weeks to check on progress. I had set up other online accounts with other banks the same day. On the thrid week with the account now set up I did a test transfer before moving £50k over and the account didn't recognise my bank details to get the money back out, I had to phone again and was told they were set up correctly and Saffron staff could see it but there is a glitch in your system which means I can't see it, therefore I can't tranfer my money back. I was told I have to call each time if I want to move my money again until the system is fixed but there was no idea from your staff when the fix was intended to happen but said it had been like this for some time. I then wanted to add another signatory to the account and was told I couldn't now it was set up it was not possible to do. your staff suggested I close the account and open another new one! It had taken me the best part of a few weeks to set up the first - I wasn't very happy so have yet done this. Reviewed on: 30th May 2024

Very helpful and polite staff.

5
Very helpful and polite staff. Did as requested quickly and efficiently. Reviewed on: 30th May 2024

everyone is friendly.

5
everyone is friendly. helpful and knowledgeably about the products available Reviewed on: 30th May 2024

Friendly and so far, efficient.

4
I like the issuing of a pass book - easy to keep track of money Reviewed on: 30th May 2024

It is so nice to speak to someonre

5
It is so nice to speak to someone and get a understandable reply and assistance Reviewed on: 25th May 2024

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