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Saffron Building Society: Savings reviews

4.76
Based on 6,342 reviews, last reviewed 26th Mar 2026
104% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Great service The Saffron staff are extremely well trained and have great knowledge regarding the available products. I like the fact that I can contact the Saffron... Read more Reviewed on: 26th March 2026
Brian Ed's avatar
Brian Ed

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6342)

Review of the Saffron Building Society, Savings:

Great regular saver rates albeit on quite small amounts

4
Great rates albeit on quite small amounts Reviewed on: 20th November 2024

Happy days

5
No comment, apart from I'm a long term customer. That must say something. Reviewed on: 26th March 2024

Wonderful friendly service from people based in the...

5
Wonderful friendly service from people based in the East of England Reviewed on: 25th March 2024

Question resolved quickly on 2 year fixed rate Cash ISA

4
I had a question about a 2 year fixed cash ISA which I sent to customer service and the polite and efficient email reply came back the next day. This wasn't a complicated request but the answer came back promptly which was good in my eyes. Reviewed on: 25th March 2024

I'll Impossible password login

2
Trying to log in after account lock. Your automated password issue is what can only be described as SHIT. You need to separate thr wording from the passcode. Currently, password:is:*"':;!()/-_*¢$¥ every stupid icon that can be found on a keyboard. You need .... password.,..is. .( GAP)...,..(very simple letters) and numbers for those of us over 18 to understand on a mobile phone./ Computer. Reviewed on: 25th March 2024

personal touch always welcome.

5
personal touch always welcome. Everything done over the phone. Reviewed on: 25th March 2024

An easy straightforward process

5
It was an easy straightforward process opening the account. The online portal is easy to navigate. Customer service over the phone is quick to answer and deals efficiently with the query. Reviewed on: 25th March 2024

Spoke to customer advisor who was helpful and dealt...

5
Spoke to customer advisor who was helpful and dealt with my savings maturity Reviewed on: 21st March 2024

It was slowed down by the bank rejecting my cheque a...

5
It was slowed down by the bank rejecting my cheque as it had a very small error which I had initialled! Reviewed on: 21st March 2024

The staff were helpful (Jill), polite and cheerful.

5
The staff were helpful (Jill), polite and cheerful. Reviewed on: 20th March 2024

Excellent staff service

5
Staff always polite helpful knowledgeable, lookafter you to ensure you are content with any transactions made. Reviewed on: 20th March 2024

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