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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.76 (6346 reviews)

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4.76

Based on 6,346 reviews, last reviewed 26th Mar 2026

105% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Help from Sophia with a problem doing something online. I was having a problem doing something online. Decided to phone for help and Sophia Nuttall could not have been more helpful and patient. Have been wi... Read more Reviewed on: 26th March 2026

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6346)

Review of the Saffron Building Society, Savings:

Great regular saver rates albeit on quite small amounts

Great rates albeit on quite small amounts Reviewed on: 20th November 2024

Reliable with great customer service

Reliable with great customer service Staff always very helpful,nothing is too much trouble Reviewed on: 21st February 2024

Problems accessing my online account

Previously I have been able to access my regular saver online and give my maturity instructions but this year I couldn’t log on. I saw that there was a problem with Safari but I wasn’t able to log on with Chrome either. Everyone I know who has a Saffron account has had to either phone or send a form in the post. I hope you manage to sort this out soon. Reviewed on: 21st February 2024

Personal Banking

My experience is always very good, especially as one can go into the branch and speak to a real person. Reviewed on: 21st February 2024

My grandparents recommended this account for me

My grandparents recommended this account for me Reviewed on: 21st February 2024

You seem overloaded and confused.

You seem overloaded and confused. You don't reply to e mail . Your are very helpful on phone but chasing your tails. For example because one account is on line and other branch only u created two identities for me then took z week or so merge them. The info and details in your stc letters is wrong and needs updating Reviewed on: 21st February 2024

Experience of contact with S B S

S B S provided clear and precise information when I opened two accounts for my grandsons. Accounts were easy to open. Interest rate was competitive. Friendly and efficient staff on the phone. Reviewed on: 21st February 2024

Savings maturity

Able to give instructions for maturity of savings - despite cashier till malfunctioning Reviewed on: 21st February 2024

Request quickly dealt with.

Request quickly dealt with in a friendly and professional way. Reviewed on: 21st February 2024

After several attempts to set up an e saver account...

After several attempts to set up an e saver account we gave up as nothing worked. The in shop staff we fantastic but because it was an Internet based account they could not help. Reviewed on: 21st February 2024

Seeking a good investment

When inquiring at the Bishop Stortford branch. I was looking for a savings account that had instant access but also a good interest rate. The assistance that I spoke to was very helpful giving me the information that I was seeking. Reviewed on: 21st February 2024

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