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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.76 (6346 reviews)

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4.76

Based on 6,346 reviews, last reviewed 26th Mar 2026

105% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Help from Sophia with a problem doing something online. I was having a problem doing something online. Decided to phone for help and Sophia Nuttall could not have been more helpful and patient. Have been wi... Read more Reviewed on: 26th March 2026

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6346)

Review of the Saffron Building Society, Savings:

Great regular saver rates albeit on quite small amounts

Great rates albeit on quite small amounts Reviewed on: 20th November 2024

I find it difficult logging into my account.

I find it difficult logging into my account. My memorable password very rarely works and I can't get support by email or text to end up having to call, which I always put off. I know the password is right but it very rarely works. Once I do access my accounts, which seems to be every six months due to logging on issues I don't have any problems with the data or my accounts. Except for this one frustrating problem I am happy with the accounts. Reviewed on: 21st February 2024

Requested information on investment most helpful

Requested information on investment most helpful Reviewed on: 21st February 2024

I save on a regular basis - it’s all simple I...

I save on a regular basis - it’s all simple - and I get a lump sum that is always useful Reviewed on: 21st February 2024

Staff always friendly and helpful

Staff always friendly and helpful Reviewed on: 21st February 2024

Just fab can’t fault them would defo recommend saffr...

Just fab can’t fault them would defo recommend saffron to all and nice and local with local people Reviewed on: 21st February 2024

Missing data, but good & fast customer service answers

Firstly, I was trying to setup the initial SO from my Lloyds a/c into my newborn son's new Saffron savings a/c. I found it strange that that basic info (account # + branch sort code) was _not_ shared in the emails i received following the a/c opening ?? very strange :-? --- However, once i emailed Saffron, my enquiry was dealth with speedily and resolved. Then I had a follow-up issue over the credit interest listed on the Saffron account page - it was misleading (showing 0.05% or something when the account was billed as a 5.8% account.) - Again, emailed them and that was clarified. However, I suggest that this information be more clearly communicated, or a note on the account page (asterix * or something simply explain that the full CR interest will show once a minimum balance is paid into the account!) simple thing to do, but I feel that's missing. Reviewed on: 21st February 2024

Call was answered promptly and adviser was very helpful

Call was answered promptly and adviser was very helpful Reviewed on: 21st February 2024

Fair otherwise would seek another saver

Fair otherwise would seek another saver Reviewed on: 21st February 2024

Always very kind and helpful both over the counter a...

Always very kind and helpful both over the counter and the phone when I need help. Reviewed on: 21st February 2024

solid performance

very competent, efficient service Reviewed on: 21st February 2024

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