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Saffron Building Society: Savings reviews

4.72
Based on 5,599 reviews, last reviewed 24th Jan 2026
19% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
10%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Staff in the Halstead branch are very friendly espec... Staff in the Halstead branch are very friendly especially Lynn Bliss. I would definitely recommend Halstead Saffron walden to friends and family Reviewed on: 24th January 2026
Lorraine A's avatar
Lorraine A

Latest lowest rating:

2

The chat kicked me out when I was talking to and a... The chat kicked me out when I was talking to and adviser Reviewed on: 18th November 2025
Kate 's avatar
Kate

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (5599)

Review of the Saffron Building Society, Savings:

Childrens Savings Account

5
Saffron Building Society continually offers one of the best interest rates for kid's savings. The staff are always friendly, informed and very efficient. Thank you Saffron Building Society - you definitely deserve to win the award. Reviewed on: 12th February 2021

Excellent customer service from Debbia and Sophia

5
Excellent customer service from Debbia and Sophia regarding children's accounts. I received full information so I was able to make the best decision about my daughter's savings. Reviewed on: 21st January 2026

I spoke to Zoe on the phone today , thank you so muc...

5
I spoke to Zoe on the phone today , thank you so much for helping me. You are amazing , helping me out fastly and professionally l Reviewed on: 21st January 2026

It is a smart idea to open a branch in a small space...

5
It is a smart idea to open a branch in a small space in a library. People need people, not robots. Was served by Lewis in the new Braintree branch today. Reviewed on: 21st January 2026

Helpful call

5
My call was answered by Charlotte Hartnell who was very understanding of my request and as kind and considerate in the way it was dealt with. Reviewed on: 20th January 2026

Ally a credit to Saffron.

5
Ally a credit to Saffron. Dealt with my questions patiently and politely.Answered all my questions came away with all I needed to know. Reviewed on: 20th January 2026

Opened ISA and savings account today, excellent serv...

5
Opened ISA and savings account today, excellent service highly recommended. Reviewed on: 20th January 2026

Excellent review with Kendra in the Bishops Stortfor...

5
Excellent review with Kendra in the Bishops Stortford branch! Reviewed on: 20th January 2026

Brilliant service by Dan.

5
Brilliant service by Dan. Made it straight forward and was super patient with us. Helped them get around the 180 days ISA penalty Reviewed on: 20th January 2026

Exemplary service and assistance on phone today.

5
Jodie provided an exemplary service on the phone today. I contacted her about something arranged in the branch but they’d not got back to me. Reviewed on: 20th January 2026

We have never had a problem at the Brentwood branch.

5
We have never had a problem at the Brentwood branch. I would recommend them to anyone Reviewed on: 20th January 2026

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