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Saffron Building Society: Savings reviews

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4.76
Based on 6,381 reviews, last reviewed 12th Apr 2026
111% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
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10%
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3%
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2%
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2%

Latest highest rating:

5

Very friendly and personal touch Zoe was helpful and very friendly which made the whole experience feel very personal. Something most banks don’t offer! Reviewed on: 12th April 2026
Lydia 's avatar
Lydia

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6381)

Review of the Saffron Building Society, Savings:

Great regular saver rates albeit on quite small amounts

4
Great rates albeit on quite small amounts Reviewed on: 20th November 2024
Ian's avatar
Ian

Savings Review

5
Her response was clear and concise Reviewed on: 12th December 2022
Saffron Member's avatar
Saffron Member

Savings Review

5
Saffron answer the telephone promptly and are always helpful Reviewed on: 12th December 2022
Saffron Member's avatar
Saffron Member

Savings Review

5
Our regular savers were coming to an end. The assistant carried out the necessary actions to close them and start new ones for the coming year in a patient, helpful way and much quicker than we could do it on line. Reviewed on: 12th December 2022
Saffron Member's avatar
Saffron Member

Savings Review

5
I appreciate the continued quality service from the call centre and the branches Reviewed on: 5th December 2022
Saffron Member's avatar
Saffron Member

Savings Review

5
I like having a branch open for face to face interaction Reviewed on: 5th December 2022
Saffron Member's avatar
Saffron Member

Savings Review

5
Very helpful. I did not realise that after opening an online account I would need to wait for an ID to be sent through post. Maybe review your customer journey to see if this could be clearer. It would make better exp + save phone call Reviewed on: 3rd December 2022
Saffron Member's avatar
Saffron Member

Savings Review

5
Sorry I didn't take their name. Your customer service is second to none! Reviewed on: 2nd December 2022
Saffron Member's avatar
Saffron Member

Savings Review

5
I liked that I managed to speak to someone promptly and they sorted out the problem. I think the bond should have multiple payments allowed in set time as not always possible to transfer larger amount in one go Reviewed on: 29th November 2022
Saffron Member's avatar
Saffron Member

Savings Review

5
Very helpful& friendly Reviewed on: 29th November 2022
Saffron Member's avatar
Saffron Member

Savings Review

5
My experience in branch was exceptionally good. For the above reasons. Pleasantly unusual in the hurried life style of today. Reviewed on: 29th November 2022
Saffron Member's avatar
Saffron Member

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