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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.69 (6010 reviews)

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4.74

Based on 6,010 reviews, last reviewed 9th Feb 2026

86% increase in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Good old fashioned service at its best On holiday in Spain and couldn’t get the website to transfer money between accounts. Phoned to try and sort and it was dealt with so efficiently and i... Read more Reviewed on: 9th February 2026

Latest lowest rating:

2

No way to withdraw funds I have an 'instant access' account with Saffron. I went to withdraw from it an could but work out how. I didn't ages trying to find a way, including l... Read more Reviewed on: 2nd February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6010)

Review of the Saffron Building Society, Savings:

Savings Review

Helpful and swift. The other members of staff were polite and friendly and clearly give a good customer focused service that so many other banks do not do these days. Please keep it this way. Keep being focused on face to face banking. Reviewed on: 4th March 2020

Fast and accurate reply/really helpful

I secure-messaged with an enquiry and got a reply the same day. It was really helpful and the resulting action only took one more day - fast and accurate. Reviewed on: 2nd February 2026

Chat with Zoe today

Very useful help on continuing the existing small saver account and advice on what may happen when my other loyalty Saving account matures! Reviewed on: 2nd February 2026

What's not to like!

I've had accounts with Saffron for at least 20 years. Interest rates may not be the highest available but this is more than made up for by local (therefore easily accessible) branches and truly excellent customer service. There has never been a bad experience whether online, by phone or in person! All advisors have been friendly, helpful and efficient, and on the rare occasions there has been an error or a problem it has been quickly rectified. Personnel in my local branch (Royston) are courteous and patient, and never 'pushy' about mentioning new or possibly more suitable products. Altogether dealing with Saffron is a pleasure! Reviewed on: 1st February 2026

Haverhill staff

The staff are always very friendly and knowledgeable, you never have to wait very long before being attended to. I like the way they are involved with the local community. Reviewed on: 1st February 2026

N/A - nothing particular to write

N/A - nothing particular to write Reviewed on: 1st February 2026

One of the few banks& building societies providing a...

One of the few banks& building societies providing a savings account for young children from birth Reviewed on: 1st February 2026

Customer service

I visited the branch in Halstead today, and the member of staff that served me was very polite and advice was given. Reviewed on: 31st January 2026

Great Buolding Society

Always a keen offer available and NOT limited to local customers only. Reviewed on: 31st January 2026

Friendly and professional

I visit my local branch and staff are friendly and professional. I don't have to wait long. It's great that they still support smaller local communities with branches. Reviewed on: 31st January 2026

Great customer service and good interest rates

Easy to open and manage my account. Staff have always been helpful when I've required help. I like that they pay higher interest rates than the banks, and offer a variety of accounts. Reviewed on: 30th January 2026

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