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Saffron Building Society: Savings reviews

4.74
Based on 5,985 reviews, last reviewed 5th Feb 2026
83% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

I'm 66 now and have been with Saffron Walden buildi... I'm 66 now and have been with Saffron Walden building society since I was 18 .The staff have always been polite,friendly and extremely helpful, doesn... Read more Reviewed on: 5th February 2026
Christina Pipe's avatar
Christina Pipe

Latest lowest rating:

2

No way to withdraw funds I have an 'instant access' account with Saffron. I went to withdraw from it an could but work out how. I didn't ages trying to find a way, including l... Read more Reviewed on: 2nd February 2026
DT's avatar
DT

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (5985)

Review of the Saffron Building Society, Savings:

Childrens Savings Account

5
Saffron Building Society continually offers one of the best interest rates for kid's savings. The staff are always friendly, informed and very efficient. Thank you Saffron Building Society - you definitely deserve to win the award. Reviewed on: 12th February 2021

Kendra was fantastic in helping me with a range of i...

5
Kendra was fantastic in helping me with a range of issues Reviewed on: 29th January 2026

REALLY GOOD Building Society

5
We recently opened a charity savings account. As I have not been involved with such an account before I required some assistance. The staff were brilliant and when I went into my local branch to make a deposit, I was very impressed by the service Reviewed on: 29th January 2026

Good building society savings account.

5
All I could ask for in a building society savings account. Support staff good. Reviewed on: 29th January 2026

I only have savings in my accounts.

5
I only have savings in my accounts. Whenever I have needed advice or details the staff are always very pleasant and obtain the information I require. Reviewed on: 29th January 2026

Customer Service

5
excellent and efficient service on line, friendly and always helpful, and you always get to speak to someone when you telephone. Reviewed on: 29th January 2026

Exceptional customer support and competitive account

5
I feel the savings accounts all competitive but more importantly for me the customer service I have received has been exceptional. I also believe that by saving with saffron building Society, I am supporting their investment in my local community. They have made me feel like they really care about me as one of their customers. Reviewed on: 29th January 2026

Very helpful when needing to revise my savings plan

5
Very helpful when needing to revise my savings plan to be updated and I wanted advice to move to an isa. Reviewed on: 29th January 2026

Helpful experience .

5
After arriving at the Halstead building society we were greeted by Lyn Bliss who dealt with our requirements in a professional and helpful way Reviewed on: 29th January 2026

Knowledgeable and friendly staff at Colchester

5
Knowledgeable and friendly staff at Colchester branch makes it a pleasure to visit. It’s reassuring to be able to discuss a product or solve a problem quickly face to face. A trusted and locally based building society that’s hopefully going to keep its presence firmly in the high street . Reviewed on: 29th January 2026

Very helpful re a complex query

5
Chi was very helpful in my complicated query and guided me through everything that needed to be done very clearly. She even agreed to follow up the progress to ensure it had been actioned. Reviewed on: 29th January 2026