Write a review

Go to business site

Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.75 (6262 reviews)

View other Saffron Building Society products

4.75

Based on 6,262 reviews, last reviewed 6th Mar 2026

93% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Always polite, always quick and good rates in the Br... Always polite, always quick and good rates in the Braintree branch. I have been with the Saffron Building Society for many years. Reviewed on: 6th March 2026

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

Verified source

Visit provider site Read all reviews See your review

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6262)

Review of the Saffron Building Society, Savings:

Great regular saver rates albeit on quite small amounts

Great rates albeit on quite small amounts Reviewed on: 20th November 2024

Brilliant service by Dan.

Brilliant service by Dan. Made it straight forward and was super patient with us. Helped them get around the 180 days ISA penalty Reviewed on: 20th January 2026

Exemplary service and assistance on phone today.

Jodie provided an exemplary service on the phone today. I contacted her about something arranged in the branch but they’d not got back to me. Reviewed on: 20th January 2026

We have never had a problem at the Brentwood branch.

We have never had a problem at the Brentwood branch. I would recommend them to anyone Reviewed on: 20th January 2026

Had a lovely appointment with Danielle in the Braint...

Had a lovely appointment with Danielle in the Braintree branch where we discussed my accounts for around an hour. I left satisfied and Lewis on the counter was helpful with booking me in last week. Reviewed on: 20th January 2026

Really helpful customer support assistant who dealt...

Really helpful customer support assistant who dealt with my query kindly and efficiently Reviewed on: 20th January 2026

I regularly visit the Halstead branch of the Saffron...

I regularly visit the Halstead branch of the Saffron Building Society and always find the staff friendly and efficient. I also drive elderly and disabled neighbours there to do their banking and the staff are always very patient and accommodating, especially Mr Sam Smith, who is very often on the front desk. In this digital age, it is great to still have a traditional building society nearby. Reviewed on: 19th January 2026

Florrie Gray

With assistance from Florrie Gray, a difficult online issue was resolved quickly and promptly. Florrie was very professional, patient and friendly throughout this process, making it the issue more easily manageable. Reviewed on: 19th January 2026

I like the fact that there is now a branch in Braint...

I like the fact that there is now a branch in Braintree and I don't have to bounce around in between places. Reviewed on: 19th January 2026

Resetting online access

I had to call Saffron after my account was locked, as I had got the password wrong. I spoke to Ali, who reset it for me and offered to stay on the line while I tried to log in again. I didn't take him up on this and predictably got something wrong again. When I rang back I was surprised to speak to Ali again - it's pretty rare to speak to the same person twice on helplines. He was very patient in explaining clearly what I needed to do and making sure that it worked this time. Reviewed on: 19th January 2026

Polite, welcoming, informative and efficient.

Polite, welcoming, informative and efficient. Perfect monday morning call achieved what i needed to and more within just a few minutes Reviewed on: 19th January 2026

Alternative products

Savings
from Raisin 4.85 from 5330 reviews
Savings accounts
from Tandem 4.65 from 46 reviews
Savings (discontinued)
from National Fire Savers Credit Union (inactive company) 2.00 from 1 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub