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Saffron Building Society: Savings reviews

4.74
Based on 5,985 reviews, last reviewed 5th Feb 2026
83% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

I'm 66 now and have been with Saffron Walden buildi... I'm 66 now and have been with Saffron Walden building society since I was 18 .The staff have always been polite,friendly and extremely helpful, doesn... Read more Reviewed on: 5th February 2026
Christina Pipe's avatar
Christina Pipe

Latest lowest rating:

2

No way to withdraw funds I have an 'instant access' account with Saffron. I went to withdraw from it an could but work out how. I didn't ages trying to find a way, including l... Read more Reviewed on: 2nd February 2026
DT's avatar
DT

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (5985)

Review of the Saffron Building Society, Savings:

Savings Review

5
Lovely service provided, friendly, helpful, welcoming and great with my children too. Reviewed on: 27th February 2020

Opened a new account in the Braintree branch and Lew...

5
Opened a new account in the Braintree branch and Lewis was very helpful Reviewed on: 29th January 2026

Excellant customer service.

5
Excellant customer service. Always speak to a human. Reviewed on: 29th January 2026

Competitive interest rates and service

5
Consistently competitive interest rates, together with excellent support and communications. You always feel a valued customer Reviewed on: 29th January 2026

Friendly staff made very welcome.

5
Friendly staff made very welcome by all staff I spoke too. The staff member explained the procedure of the contract in a way that was not complicated i.e. length of contract, when interest was paid how long the contract was for. Reviewed on: 29th January 2026

A good local Building Society!

5
Just good to be able to invest in a local BS. So good to be able to speak face to face with a person! Reviewed on: 29th January 2026

First impressions of the Braintree branch are really...

5
First impressions of the Braintree branch are really good. You cannot beat good customer service Reviewed on: 29th January 2026

very efficient & simple experience at the Ware Branch

5
very efficient & simple experience at the Ware Branch Reviewed on: 29th January 2026

Friendly, flexible and local

5
Good range of savings products, availability of Member Consultants to discuss my savings needs and options via face to face meetings in branch. Online accounts easy to set up and manage via the app. Everyone is super friendly and helpful in branch and on the phones. Well done for helping keep the high street alive. Reviewed on: 29th January 2026

Face to face contact with counter staff is very impo...

5
Face to face contact with counter staff is very important to my wife & I to discuss products in the future. Reviewed on: 29th January 2026

During covid I needed help with my account and recei...

5
During covid I needed help with my account and received all thr help I needed. Also when the Ware branch was closed I needed help and this was forthcoming with Grace Reviewed on: 28th January 2026

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