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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.69 (6084 reviews)

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4.75

Based on 6,080 reviews, last reviewed 12th Feb 2026

98% increase in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

saffron once again. top building society chelsea was very polite and welcoming,made a coffee then told my sister and me all about investing once again in the fixed term bonds. and explained t... Read more Reviewed on: 12th February 2026

Latest lowest rating:

2

Unusual story Tried opening ISA asked for transfer forms none arrived tried again no good gave up Reviewed on: 12th February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6084)

Review of the Saffron Building Society, Savings:

Savings Review

Helpful and swift. The other members of staff were polite and friendly and clearly give a good customer focused service that so many other banks do not do these days. Please keep it this way. Keep being focused on face to face banking. Reviewed on: 4th March 2020

Great customer service

Chi was very patient and professional. I hope the person carrying out her instructions will be the same and do the job right the first time. It's a shame this can't be done online Reviewed on: 10th February 2026

I always find the Halstead staff very helpful especi...

I always find the Halstead staff very helpful especially Lyn Bliss. Reviewed on: 9th February 2026

Felt at ease dealt with in a efficient and relaxed m...

Felt at ease dealt with in a efficient and relaxed matter by Zoe. Reviewed on: 9th February 2026

I had a question about a closed account and the lady...

I had a question about a closed account and the lady was very helpful Reviewed on: 9th February 2026

Good old fashioned service at its best

On holiday in Spain and couldn’t get the website to transfer money between accounts. Phoned to try and sort and it was dealt with so efficiently and in a friendly helpful way. Good old fashioned service at its best. Was made to feel like I was their only customer. Reviewed on: 9th February 2026

Great to see SBS upping their rates.

Great to see SBS upping their rates. Reviewed on: 9th February 2026

great customer service from Charlotte Hartnell

I recently had reason to call for assistance with my online savings account. Charlotte Hartnell provided great customer service. Previously I had a mortgage with Saffron and it was always the same when I spoke with someone on the phone. It makes doing banking so much more pleasurable and makes me feel valued as a customer. Reviewed on: 9th February 2026

Zoe - discuss next steps for account

Zoe - I called today to discuss ‘next steps’ for one of my accounts and was put through to someone quickly. She was friendly, helpful, polite and efficiently dealt with my questions. Reviewed on: 9th February 2026

Great products and very knowledgeable staff

Great products and very knowledgeable staff Reviewed on: 9th February 2026

Helpful by Phone.

I have always found persons I have spoken to via phone , have been helpful. Reviewed on: 9th February 2026

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