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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

98% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9558)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

very good policy cover for a reasonable price

very good policy cover for a reasonable price and always received good and helpful service on the occasions I have needed to contact them, very easy to deal with policy online Reviewed on: 13th August 2025

Excellent service easy to speak to a real person wit...

Excellent service easy to speak to a real person with comprehensive coverage at very good price. Multiple cars covered and with a fixed price over three years at time of financial uncertainty is an excellent proposition. Reviewed on: 13th August 2025

I had a very good experience with saga no issues the...

I had a very good experience with saga no issues the insurance quote was very reasonable . The service was great. Reviewed on: 13th August 2025

Reasonable quote for a 5L Coupe.

Reasonable quote for a 5L Coupe. Glad I didn’t go for a 3 year fix last year as price came down this year. staff always helpful if I need their help. Been with Saga for a few years now. Reviewed on: 13th August 2025

Staff are very helpful, luckily not had to make a cl...

Staff are very helpful, luckily not had to make a claim so cannot comment in that respect. Have been with them for a good few years as price matches most others. Reviewed on: 13th August 2025

Simple to renew my policy.

Simple to renew my policy. I needed to make 2 alterations to the previous policy by telephone and spoke to someone knowledgeable and efficient Reviewed on: 13th August 2025

Very Reliable.

Very Reliable. Dealt with Saga for many years . Reviewed on: 13th August 2025

Friendly staff always happy to help, and you can act...

Friendly staff always happy to help, and you can actually talk to person and not a machine Reviewed on: 13th August 2025

Good clear documentation

Good price for annual renewal, clearly described on documentation which I received by post Reviewed on: 13th August 2025

Clear wording on policy.

Clear wording on policy. Always manage to speak to someone. At times telephone answer time frustrating. web site is clear and easy use. It is very helpful to speak to someone who can explain any queries .. Reviewed on: 13th August 2025

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