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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

98% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9558)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Great customer service & great prices

Great customer service & great prices Reviewed on: 13th August 2025

Easy to use process.

Easy to use process. Experienced and helpful staff. Reviewed on: 13th August 2025

Very easy to talk to the agent I’m very happy with t...

Very easy to talk to the agent I’m very happy with the service Reviewed on: 13th August 2025

Always able to speak to a person not a machine.

Always able to speak to a person not a machine. And it's never to much problem Always helpful Reviewed on: 13th August 2025

Excellent online service and support

Excellent online service and support Reviewed on: 13th August 2025

Saga Car Policy

A great company to deal with, easy to update policy details and very friendly and helpful. Reviewed on: 13th August 2025

An efficient service easily navigated.

An efficient service easily navigated. Reviewed on: 13th August 2025

Very helpful in arranging best car insurance

Very helpful in arranging best car insurance Reviewed on: 13th August 2025

Helpful staff clear information and reminders with a...

Helpful staff clear information and reminders with a great 3 year fixed price deal. Reviewed on: 13th August 2025

It was difficult to get reasonably priced car insura...

It was difficult to get reasonably priced car insurance after 30 years of driving company car even with blemish free driving licence and no claims. Saga were the only affordable option. Reviewed on: 13th August 2025

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