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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9560 reviews)

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4.83

Based on 9,560 reviews, last reviewed 24th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

So easy to do, and so helpfull. I am impressed.

Found this via Confused.com. Very glad I did because the rates others where charging was, I think, a scandal. Reviewed on: 8th October 2021

Excellent value for money

Saga provide an excellent, comprehensive car insurance product which provides our needs. Always very pleased with any communications I have with staff, but the efficiency of the website could definitely be improved Reviewed on: 8th October 2021

The best quality deal in town.

Almost always the right choice with reliable advisory service and a very comprehensive product. Reviewed on: 8th October 2021

Saga 3 year Car Insurance

As a Senior Citizen it's a great comfort to know my car is insured for 3 years at the same cost. It also takes the stress out of renewing my car insurance yearly. Thank you Saga. Reviewed on: 8th October 2021

no sarger with saga

Needed to call once when scratched my car was very helpful,and saved me money because the cost was less than the great company had no problems with them,thank you Saga. Reviewed on: 8th October 2021

excellent service and value for money

after having to deal with another car insurer to change address dealing with Saga was a pleasant experience nothing was a problem and dealt with quickly. Reviewed on: 8th October 2021

Competive

My second car insurance with Saga turned out to be the most competitive for this year's renewal and having had other policies with them in the past I had no hesitation in taking out this particular insurance with them. Reviewed on: 8th October 2021

Excellent in all respects

Just easy to deal with, particularly on the phone. Good with claims, too Reviewed on: 8th October 2021

Excellent Service

Prices reasonable and claim dealt with quickly and efficiently. Reviewed on: 7th October 2021

Listening to customers needs is the key.

Always listens to what l have to say and explains the ins and outs of different aspects of cover so l was able to tailor the cover exactly to my needs. Reviewed on: 7th October 2021

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