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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9560 reviews)

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4.83

Based on 9,560 reviews, last reviewed 24th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Car insurance

Always helpful when calling to discuss our needs Reviewed on: 4th October 2021

Very helpful and easy to do business with.

Having made a claim they had excellent systems in place which ensured the claim was dealt with quickly and thoroughly. Reviewed on: 4th October 2021

Friendly service

Friendly helpful people on thee phone and when I use the on line service its easy to navigate Reviewed on: 4th October 2021

Quality insurance

Quickly sorted out over the phone nothing to worry about for another 12 month and if I was to get in touch with SAGA they would be only a phone call away Reviewed on: 4th October 2021

re car insurance

i chained my car it could not have been any more simple to change for one car to the other. Reviewed on: 4th October 2021

Saga is always prepared to listen and react .

Over many years I have been appreciative of the open and transparent insurance policies offered to me for car insurance , contents insurance and travel insurance . I find that translates into peace of mind to know that level of protection is available to me and my family . Reviewed on: 4th October 2021

Easy insurance!

Very easy to review and renew Saga Car Insurance on line, and the renewal for this year was less than last year. That doesn't happen very often! Reviewed on: 4th October 2021

best insurance on the market

email for advice, online account easy to access. Reviewed on: 4th October 2021

Kind attention

My wife and I are both "getting on". I am very ard of hearing. Whenever I speak to you nothing s to much rouble. You always go out of your way to make sure I ave understood what isbeing said. Reviewed on: 4th October 2021

Go for the best!

SAGA have been simple to deal with, a human on the other end of the phone line - what a joy! Highly recommended. Reviewed on: 4th October 2021

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