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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9560 reviews)

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4.83

Based on 9,560 reviews, last reviewed 24th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Helpful and reliable.

Easy to contact. Useful information and newsletters that are relevant for me. Reviewed on: 1st October 2021

Superb quality service - even throughout a pandemic!

professional patient and very knowledgeable, all to be said for SAGA representatives that provide a vey reliable product. Reviewed on: 1st October 2021

Quick and Efficient

Have been a long term customer for household and motor insurance and have always been pleased with the service and cost plus the comfort and security of dealing with a household name. Reviewed on: 1st October 2021

THE BEST FOR DRIVING ABROAD

Not cheap but for driving abroad it has the longest continuous cover. Reviewed on: 1st October 2021

Saga is my protection.

Saga is there to protect everything that is valuable to me. It also helps keep me up to date with important issues that may affect my everyday life. Reviewed on: 1st October 2021

Awesome Reassurance

Saga is such a smooth company to deal with on line or by phone. It is really good to be able to actually talk to someone when in times of dispare. They notify in good time when a renewal is near. I've been with Saga for two years now and have just had a small increase in my renewal. Keep up the good work Saga Reviewed on: 1st October 2021

No quibble settlement

My claim was settled promptly with no hassle or queries. Reviewed on: 1st October 2021

Car insurance

They are the best for me as I am at the age group When you get lots of people contacting you to Try and get your business they give me the best price always. Reviewed on: 1st October 2021

First class service both by phone and internet

Theirs was a problem with my renewal documents but it was sorted out by a very helpfull young lady in 4minutes who could not have been more helpful.well done the saga team. Reviewed on: 1st October 2021

Peace of mind

I chose saga car insurance for the cover provided and the fact my premiums are fixed for 3 years. Makes budgeting a breeze! Reviewed on: 1st October 2021

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