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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

88% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9558)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Excellent value for money

Have been with SAGA for a few years and pleased with what is on offer for the price - very competitive. Will happily be renewing again with them Reviewed on: 30th September 2021

Great customer service & fair pricing.

I recently changed my car & got a great deal for my new insurance. Reviewed on: 30th September 2021

Great insurance company

Feel confident with Saga car insurance- they offer a great deal to loyal customers. Reviewed on: 30th September 2021

Excellent service and value for money

I have always found Saga easy to deal with. If you have occasion to contact staff they are polite and knowledgeable I would happily recommend Saga as I have done many times. Reviewed on: 30th September 2021

Easy Process and easy to contact

Very helpful customer service and fair pricing Reviewed on: 30th September 2021

Great Value for the Over 50s

I couldn’t believe how much lower the cost of my car insurance was with Saga Reviewed on: 30th September 2021

had first accident in 20 yrs a fast and sypathetic reponse

HOW EASY IT WAS TO CLAIM BY PHONE HELPFUL FRIENDLY STAFF AND NO NONSENCE HELP GREAT SERVICE Reviewed on: 30th September 2021

Fixed for 3 years

Great to know I won’t be paying more for my car insurance during the next 2 renewals Reviewed on: 30th September 2021

Car Insurance

Professional service , cost competitive & a quality product Reviewed on: 30th September 2021

Saga Support

I am very happy with Saga support Reviewed on: 30th September 2021

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