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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9560 reviews)

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4.83

Based on 9,560 reviews, last reviewed 24th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Excellent cover

Truly great experience would highly recommend. Reviewed on: 30th September 2021

Car & building & contents

Very knowledgeable, friendly staff, also best value for me. Reviewed on: 30th September 2021

Unsurpassed car insurance!

I have had car insurance for 51 years. Saga, my current provider is the only company I have renewed with year after year. I've had the best prices and service throughout. Reviewed on: 30th September 2021

Outstanding customer service

I renewed my insurance for a second time last March. I had some questions and they were quickly answered. Lately I have contacted them regarding a windscreen replacement. The process went smoothly, communication was superb. Reviewed on: 30th September 2021

Car insurance

Took out the 3 year guarantee price on car insurance. This has helped to control my outgoing expenses with peace of mind Reviewed on: 30th September 2021

1yr or3yrs deals are by far the very best value for money.

quick hassle free dealing with friendly staff quoting the best prices and cover than any other insurance company. Reviewed on: 30th September 2021

The best all-rounder

Always been with Saga. Wouldn't change. Reviewed on: 30th September 2021

great company

I have used them for the last coupke of years they are so helpful if you need anything. Love the updates Reviewed on: 30th September 2021

Excellent - none better.

Brilliant customer relations with very competitive pricing for my car insurance. Easy to navigate website. Reviewed on: 30th September 2021

Excellent price and good reviews

Second year and no massive increase in premium Reviewed on: 30th September 2021

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