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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

86% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9558)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Customer Service

Excellent customer service whilst helping sort out our insurance renewal while we abroad and the price is fixed for 3 years Reviewed on: 30th September 2021

Cover at a reasonable cost

I rarely move insurer but sometimes premium rises make me look at alternatives. Saga gave me a good quote with assurance that it would be maintained for next year if no major changes happen. Reviewed on: 30th September 2021

Simply the best!

Extremely helpful, polite and friendly service over the phone. I am very pleased with my car, pet and house insurance which is priced reasonably and affordable. Reviewed on: 30th September 2021

Good exprience

No problems, good company to deal with. Reviewed on: 30th September 2021

Incredibly responsive and helpful

Someone drove into me and the response and help I received was second to none. They handled everything from replacement car to repair and return and at no cost or penalty to me Reviewed on: 30th September 2021

Excellent product.

Excellent customer service when setting up the insurance Reviewed on: 30th September 2021

easy to understand help and advice

car insurance spot on, and household insurance advice excellent Reviewed on: 30th September 2021

Good

Very good to work with and easy to get through when you have a question Reviewed on: 30th September 2021

MOTOR CAR INSURANCE

ARRANGING MY MOTOR CAR INSURANCE OVER THE TELEPHONE WAS QUICK AND EFFICIENT . Reviewed on: 30th September 2021

SAGA Good AllRound Insurer

I have have good experience with SAGA especially when our car was written off. The process was quick from getting a hire car the same day to the insured loss cost payment. Reviewed on: 30th September 2021

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