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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9560 reviews)

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4.83

Based on 9,560 reviews, last reviewed 24th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

MOTOR CAR INSURANCE

ARRANGING MY MOTOR CAR INSURANCE OVER THE TELEPHONE WAS QUICK AND EFFICIENT . Reviewed on: 30th September 2021

SAGA Good AllRound Insurer

I have have good experience with SAGA especially when our car was written off. The process was quick from getting a hire car the same day to the insured loss cost payment. Reviewed on: 30th September 2021

Been amazing from the start.

Value for money,and for three years,do not have to worry for three years. Reviewed on: 30th September 2021

Car & home

More than satisfied with both Car and home insurance-very competitive Reviewed on: 30th September 2021

Good service

Good service. Helpful people. Fast to answer the phone. Reviewed on: 30th September 2021

Excellence in providing insurance

Insured two cars and one property this year with Saga The service was professional, the process was quick and straightforward, the price was very competitive and fixed for three years. Reviewed on: 30th September 2021

Great service at Saga

Fantastic service always. Very efficient staff never leave you hanging around on the phone Reviewed on: 30th September 2021

Saga car insurance

Did the 3 year fixed price, now in 3rd year. Saga send emails making sure you get up to date information Reviewed on: 30th September 2021

Simple to contact

The person I spoke to Unstone w8hat i was after Reviewed on: 30th September 2021

Reliability with efficiency

I found the Saga personnel to be helpful and efficient. Helpfulness goes a long way when your a pensioner and because of that very point I have out my house,caravan and there 3 vehicles insurance with Saga. Reviewed on: 30th September 2021

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