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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9560 reviews)

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4.83

Based on 9,560 reviews, last reviewed 24th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Customer Experience

From the 1st phone call to Saga the representative couldn’t do enough making sure I had thought of everything on my policy. They had made such a great impact on myself that when my Dad needed a new car policy I switched him to Saga. I have now took out home insurance for us both. If I was travelling I would also use Saga for my cover. Reviewed on: 29th September 2021

Fair Pricing

Competitive pricing. On renewal no massive price increase. Makes you want to continue insuring with SAGA Reviewed on: 29th September 2021

Very helpful.

Everything was well explained. Fair deal, especially with breakdown cover included. Reviewed on: 29th September 2021

Excellent and value for money car insurance.

Knocked off £300 from my previous policy holders Aviva. Reviewed on: 29th September 2021

Easy to get cover

Saga was so much cheaper than my previous company and for the same level of cover plus the price is guaranteed for 3 years! What is there not to like. Reviewed on: 29th September 2021

Excellent service.

When I needed insurance I tried Saga, being of an appropriate age, and found the whole process of arranging insurance for my car was easily done over the phone. After I changed my car last year, updating my cover was also quick and easy with a phone call. The Saga staff were all efficient, helpful and friendly. Reviewed on: 29th September 2021

Good Copany Excellent Products

Staff are very helpful , Prices are very competitive , very pleased with the Service. Reviewed on: 29th September 2021

Good cove at a good price

I have had fixed price cover for my car and good European cover included.The price was very competitive too.. Reviewed on: 29th September 2021

Great Customer Care

They are very helpful any time you call or E/Mail and very courteous.And a great price for car/ and house insurance. Reviewed on: 29th September 2021

I am more than happy with Saga Insurance

I have car and house insurance with Saga and I am more than happy with them. Reviewed on: 29th September 2021

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