Write a review

Newsletter

Go to business site

Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9560 reviews)

View other Saga products

4.83

Based on 9,560 reviews, last reviewed 24th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

Read all reviews See your review

About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Car Accident

Saga got me recovered in under an hour from a very busy junction of the M5. Then I had a taxi from the storage centre and the next day to Leicestershire all covered on my insurance. They arranged for my car to be recovered back to a garage near home and a courtesy car for the length of the repairs to my car. Reviewed on: 29th September 2021

Helpfull

To the point no pushy sales person Reviewed on: 29th September 2021

So much cheaper

Got my renewal through from my previous insurer and it was obscene. Got a quote from Saga, saved over £100, been wither 2 years now. Also switched my house insurance as once again much cheaper. The website is easy to use and prices to please, definitely recommend Saga Reviewed on: 29th September 2021

personal service

excellent personal service from knowledgeable staff, over the years I have moved all my insurance needs to saga with no problems at all. durring the covid lockdown they were only to pleased to engage in a little personal chat when they were working from home. Reviewed on: 29th September 2021

Brilliant car Insurance

Good value for the older client who has not had any accidents in 62 years!! My Husband. And covers continental travel. Reviewed on: 29th September 2021

Good customer service

Always good to talk to a real human on the phone. No long queues when getting through. Always willing to explain things and make them clear and simple to understand. Reviewed on: 29th September 2021

Feels like you're in safe hands

Courteous, caring, polite, informative, professional customer service. Reviewed on: 29th September 2021

Very satisfied.

Car insurance from SAGA is a great product offering excellent cover and great value for money. Moreover when I’ve had to speak to someone about what is covered and for what cost I’ve always had great service; hassle free and very helpful. Reviewed on: 29th September 2021

Full cover

I use Saga insurance for my car, buildings and contents. Always excellent service and no yearly price hike. Reviewed on: 29th September 2021

Excellent value

Clarity of cover options and good choice of cover. Prices are competitive. Thankfully it is several years since we had to make a claim but it was dealt with quickly and problem free. Reviewed on: 29th September 2021

Do you have a different Saga product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Caravan Insurance
from AA 4.08 from 2 reviews
Caravan insurance
from The Insurance Emporium 4.85 from 359 reviews
Motorbike insurance
from Bennetts 3.57 from 26 reviews

Want to see more from Saga?

Health insurance
from Saga 4.81 from 771 reviews
Travel insurance
from Saga 4.74 from 1081 reviews
Caravan insurance (discontinued)
from Saga 4.67 from 46 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub