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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

78% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Trustworthy and value for money

Saga has a long established record of a company with reliable products that offer value for money and great customer relations. Reviewed on: 29th September 2021

Best value I could find

Always there for me even the small things and good advice Reviewed on: 29th September 2021

Simply the best

Great product and service is exceptional - friendly advisors help you through purchase and if you are unlucky the claims process - step by step with very clear process and extremely patient I have no regrets moving both car and house insurance to Saga - am hooked Reviewed on: 29th September 2021

Masters of car insurance

Ideal choice for the over 50's low cost insurance rates. Reviewed on: 29th September 2021

same price years in a rowing has been the same price for 3 years now. Bit of a no brained!

No searching for a better price year after year Reviewed on: 29th September 2021

Benefitting from the Saga 'family's' values gives me confidence

Having used Saga for Car insurance, travel insurance and various other insurances for many years and knowing how high they value their clients in every way I wouldn't hesitate to recommend them to anyone. They have only one standard - and that's perfection! I feel so safe with Saga looking after my many needs. Reviewed on: 29th September 2021

3 year cover

I was pleased to be offered a cover that would not go up for 3 years. Makes life simple. Reviewed on: 29th September 2021

Excellent service

SAGA Insurance may be a little more expensive but you get excellent service, at the end of the phone is a real live person to talk to. Very efficient in dealing with claims and enquiries . I wouldn’t hesitate to recommend this company, it makes life so much easier. Reviewed on: 29th September 2021

Covered

Easy to talk to, locked in for three years, recommend. Reviewed on: 29th September 2021

Great value

Clear and precise format. Value for money, also for home insurance. Reviewed on: 29th September 2021

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