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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

78% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

A comprehensive car insurance offering

My experience in renewing my car insurance with SAGA has been good, and they have been courteous & helpful with any queries. Reviewed on: 29th September 2021

Does a very good job

Keep their prices low and staff very helpful Reviewed on: 29th September 2021

Insurance Choice

Never had a problem with car insurance and SAGA provides some useful extras. Reviewed on: 29th September 2021

Best insurance for home and car.

Always willing to listen and progress customer confidence. Reviewed on: 29th September 2021

Good value

On a three year plan and the insurance price doesn't change unless circumstances change. Reviewed on: 29th September 2021

Great service

Three year deal makes all the difference when budgeting Reviewed on: 29th September 2021

Brilliant service

Brilliant service very efficient and fast. Had to make a claim and it was dealt with very promptly and professionly. Reviewed on: 29th September 2021

Nice added bonus

As an extra security precaution saga sent a key fob holder to protect my contact less keys from being accessed by unwanted criminal activity. Thankyou. Reviewed on: 29th September 2021

good motor insurance

you can always speak to customer service Reviewed on: 29th September 2021

Good Customer Advice

Saga Customer Service is excellent and always provide good advice on the ways that can reduce the insurance cost. Reviewed on: 29th September 2021

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