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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

78% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Always helpful

Used Saga for a number of years now. Employees are always helpful and offer clear and precise information. Good prices offered. Reviewed on: 29th September 2021

Good value

Fits everything I need and easy to get cover Reviewed on: 29th September 2021

Excellent Service

Excellent Service.............................. Reviewed on: 29th September 2021

great service

Great service at saga also excellent prices, all round a great company for all your insurances Reviewed on: 29th September 2021

3 year fixed price works!

I have recently renewed my fixed price car and home insurances with Saga-it works. No hassle, same terms as last year and no frustrating online search for an alternative provider! Thank you Saga for being the first with this welcome offer! Reviewed on: 29th September 2021

understanding agents

agents know what they are asking with out making you feeling thick or old Reviewed on: 29th September 2021

motorhome insurance

very pleased with renewal price and feel secure being insured with Saga Reviewed on: 29th September 2021

Excellent quality and service

Helpful in all aspects and greatly appreciated in the quality and efficiency and service provided by you Reviewed on: 29th September 2021

Excellent claim service

Had to make a claim on my car insurance. After only being with Saga for a few weeks. Excellent support with my claim speedy no hassle repair to an very good standard of finish Reviewed on: 29th September 2021

Brillant staff

Had a accident and the staff was very helpfull and understanding Took there time to sort out all my needs Nothing was to much trouble Rung up a few days later same again could not fault the staff Reviewed on: 29th September 2021

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