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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

78% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

efficient personal service

when I had a small accident in my car, Saga sorted things quickly and efficiently-it wasn't a drama and I didn't spend ages on the phone waiting for my call to be answered. That's one of the main reasons we stay with them. Reviewed on: 29th September 2021

simple and complete.

All dealings with Saga have a clear simple message, which is a great help in this jargon infested world. Reviewed on: 29th September 2021

They give friendly, helpful advice and the 3year deal is excellent value

I find Saga to be good value . The 3year deal gave superb value particularly as the cost was reduced because I was not travelling so much during the pandemic Reviewed on: 29th September 2021

First Choice for car insurance

Really easy to arrange, competitive price and excellent service. Reviewed on: 29th September 2021

Annual Car Insurance

A straight forward very clear call with me to move my Insurance to saga. Good price and better cover than my previous provider Reviewed on: 29th September 2021

Helpful and friendly

On changing cars made the change in insurance very easy Reviewed on: 29th September 2021

Professional and Customer friendly

Have been a Saga Client for a number of years now and any interaction I have had has always been a Positive and Pleasant experience Reviewed on: 29th September 2021

Ease of use

An internet service that is user friendly, Some of us are not tech savvy, but SAGA make it easy.. Reviewed on: 29th September 2021

No change

No change in premiums for 3 years! Can't be bad. Reviewed on: 29th September 2021

The renewal headache

The renewal process has been known to cause stress as premiums very often get hiked. Saga remove this problem with very reasonable premium increases year on year. Much appreciated. Reviewed on: 29th September 2021

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