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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

71% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

So helpful

Listened to my requirements, no pressure Reviewed on: 29th September 2021

Friendly service

The operator was friendly and helpful . Reviewed on: 29th September 2021

First rate

I've found saga to an excellent company to deal with, very pleasant and helpful staff and good value for money, well recommended Reviewed on: 29th September 2021

Best out there

They are professional , extremely helpful, pleasure to talk to , nothing to much trouble. A pleasurable experience all round Reviewed on: 29th September 2021

No hassle insurance

Easy and calming to deal with phones promptly answered. Reviewed on: 29th September 2021

Insurances Happy Customer.

Saga always very helpful easy to communicate and makes my insurances easy to take out been with them a few years and no problems. Reviewed on: 29th September 2021

Friendly and helpful

So helpful when I had an issue and made sure I was on the best value product for me Reviewed on: 29th September 2021

Great service competitive offer efficient service

Phone answered quickly and quote efficiently producef Reviewed on: 29th September 2021

Excellent value for money

User friendly website, excellent value, and a great website, containing lots of useful information Reviewed on: 29th September 2021

Overall experience

Extremely efficient and understanding of your requirements Reviewed on: 29th September 2021

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